A word or two from Dr Joy Madden:
My passion is ensuring that clients and customers receive the right product (conservatory blinds, window blinds, shutters, awnings, insect screens, etc.) for their specific needs. When they then write to say how delighted they are to have resolved their problems, that feedback is wonderful.
Below are 835 reviews (letters and testimonials) received to date – the first few hundred are in the LinkedIn SlideShare immediately below.
Warmest regards
Joy
The Joy of Blinds and Shutters: Reviews and Testimonials
*****
Joy is indeed a joy to deal with! Very enthusiastic and knowledgeable about shutters and blinds, not only on a practical basis but also on the impact they have on our own sense of wellbeing. She offered great advice on the effect of different colours in different situations, the degree of flexibility and privacy provided by different styles of blinds and shutters yet never “over pushy”! As a result we have installed shutters in our lounge, bedroom and bathroom and are delighted with the soothing atmosphere they create. Little surprise then that we sought Joy’s assistance and opinion when choosing the blinds for our new extension, can’t thank her enough for her time and help.
Mrs Sheila Marshall, Stourbridge, West Midlands
*****
Joy provided a very comprehensive and pleasant service throughout. We already knew the blinds were excellent and all our new ones haven’t failed to delight. The perfect enhancement to our new garden room and we can’t wait to add more. Thank you for an outstanding product and excellent service.
Mrs Lindsay White, Kidderminster, Worcestershire
*****
The patience of a Saint in dealing with my wife.
Mr David Jenkins, Swindon, Wiltshire
*****
Very happy with the service & happy with Joy’s expertise and professionalism. She had recommendations that no other consultants were aware of. Looking forward to having insect screens fitted.
Mrs Bana Sharifh, Stourbridge, West Midlands
*****
Joy was an absolute “joy” to work with! She spent the better part of the day with us – giving us bespoke advice and some very detailed, helpful tips! She is knowledgeable, but not condescending + friendly, yet not over-familiar – important when inviting strangers into your home! We look forward to the shutters + blinds arriving – if they’re anything like Joy, they’ll be top class!
Ms Robyn Dunwoodie, London SW19
*****
Finally, after much research, I was delighted to find a true professional who really understood the problem with the blinds – producing a very good display of choices, technical & otherwise. All instruction very clear.
Mrs J Wilson, Powys, Wales
*****
What a fabulous consultant! Fascinating! I could have talked to Joy for hours! She’s also exceptionally knowledgeable on all aspects of the products! Thank you so much!
Mrs Sam Robinson, Stockton, Worcestershire
*****
Joy arrived on time. Courteous – brought her own slippers! Very calm & unhurried giving us time to reflect on the information & options given to us. Professional & knowledgeable about the product. Took us through all the possibilities & helped us make the decision without pressurising – no hard sell. It was also interesting to know her background – gave us confidence. Thank you.
Mr & Mrs Chris Wier, Whitbourne, Herefordshire
*****
What a lovely lady! Joy by name, Joy by nature. The moment Joy arrived we were comfortable and positive about our conservatory project. Joy talked us through very clearly & patiently, and spent time explaining the technology and every aspect of the project to the end. We really appreciated this, as well as the very interesting and informative articles. Wonderful idea! Thank you so much for your time & for visiting our home bringing such a positive energy and experience.
Mrs Lisa Tolfree, Lydney, Gloucestershire
*****
Fantastic customer service, really friendly and informative. Showed us the full range of options and we went for something that we wouldn’t have even considered before Joy showed us. Very obvious she is thoroughly experienced in her field & I would happily recommend her to friends & colleagues alike. Many thanks.
Ms Alison Hyland, Powick, Worcestershire
*****
What a delightful lady. Extremely helpful and explaining all possibilities to achieve what the customer requires to cover all aspects. It has given me full confidence to now dress remaining windows throughout.
Mrs Anne Brown, Tewkesbury, Worcestershire
*****
In one word – Wow! What a lovely day with Joy.
Mrs D McBride, Bewdley, Worcestershire
*****
Very impressed at having an appointment at such short notice. Extremely pleasant, delightful lady with excellent advice regarding the shutter arrangement, etc. Will definitely recommend your service to others.
Dr Howard Bowen, Winforton, Herefordshire
*****
Joy delivered a very professional and informative service. The product (shutters) was of very high quality and spoke for itself really. Joy was able to offer advice and answer all of our questions, and as first-time shutter buyers we found this re-assuring and very helpful. An excellent service to complement an excellent product.
Mrs Janis Sliney, Stourport-on-Severn, Worcestershire
*****
Joy was a very pleasant lady for whom nothing was too much trouble. She explained everything very thoroughly and expertly, and made it seem so simple!
Mr Alan Harris, Tetbury, Gloucestershire
*****
Joy visited us amidst the most appalling hullabaloo – we have builders, plasterers and electricians in and out all day, sons phoning us and lots of other distractions. Joy was an oasis of calm sense, explained everything clearly, was patient with interruptions and indecisions – even when we panicked over where to site a blind! She lived up to her name – a joy to have her. Thank you, Joy, for leading us through it all and in anticipation of more lovely blinds to grace our home as it rises resplendent out of all the building chaos!
Mrs Fiona Gardiner, Chepstow, Wales
*****
Wonderful! Thank you.
Mrs Beake, Windsor, Berkshire
*****
Delighted with the design appointment. So kind and helpful to come out on a Sunday and spend so much time to get things right. Extremely helpful advice and guidance and could not be happier.
Mr N.Webber, Berkeley, Gloucestershire
*****
It was good to see Joy again – she sold us our conservatory blinds with which we are very pleased. This time it was a smaller “project” – i.e., spare bedroom window. We had our ideas on what we wanted but Joy pointed various ‘things’ of which we were unaware or had not thought of. She ‘guided’ us to make a decision and we rate her very highly indeed. She is very charming and efficient and explains things very clearly. We look forward to receiving our new blinds!
Mrs D Rees, Slough, Berkshire
*****
A JOY to meet.
Mrs Liz Crane, Pershore, Worcestershire
*****
Joy has been brilliant at providing us with different options for our bathroom and bedroom blinds. We now have lots of different style and colour options to choose from and know all the many choices available to us! Joy was very knowledgeable and spent time with us to make lots of important styling choices!
Miss Beth Ingham, Worcester, Worcestershire
*****
What an excitement! Inspirational.
Mrs Andrea Noordegraaf-Teeuw, Hereford, Herefordshire
*****
To anyone considering the installation of blinds but still hesitating, please allow my husband and I to share our experience of the ‘before and after’ regarding our conservatory. Having finally decided to take the plunge and get a quote, the first step was to meet Joy who came along to enlighten us on the subject of blinds and enlighten us she did! Neither my husband nor I had really given any thought to the technical know-how and skill required not only to produce a top quality product but also to correctly install the different styles of blinds. We were impressed by both the product and the presentation and decided to go-ahead. The installation was quite fascinating and so much quicker than we had imagined. We are delighted with the finished effect. Having chosen the colour apricot and pleated blinds, they have given our conservatory a pale orange glow which is especially lovely on cold, dull winter days. The conservatory now gets used all year round; brilliant!
Mrs Hilary Prosser, Malvern, Worcestershire
*****
Excuse the pun, but todays visit has been a Joy!
Miss Lorraine Stephens, Gloucester, Gloucestershire
*****
Very professional. Comprehensive information supplied in a way that wasn’t pressurized or patronizing. Pleasant and polite. My mother felt very included in all the conversations which was very much appreciated as sometimes people direct their conversation to me and leave my mother out. Thank you very much.
Ms Jane Frew, Ross-on-Wye, Herefordshire
*****
Very informative, helpful and friendly. Clear explanation and demonstration of what is available and very happy with what we have chosen. Lovely to meet someone with such wide interests, apart from knowledge of product.
Mrs P Edwards, Reading, Berkshire
*****
Thank you for an en’joy’able blind experience. The knowledge & customer care from Joy’s years of experience in the industry, and her love of blinds and shutters, really shone through.
Mr & Mrs Steven Pitt, Wichenford, Worcestershire
*****
Excellent service from Joy. Knowledgeable about the products in a friendly and relaxed way. We are looking forward to the installation of our shutter blinds and the installation has been deferred to enable us to decorate a bedroom – excellent. The quality of the product and after-sales service again is impressive.
Mrs Pauline West, Redditch, Worcestershire
*****
Another professional and friendly consultation! It’s always a pleasure to deal with Joy!
Mr & Mrs David Small, Ludlow, Shropshire
*****
It was a pleasure to have Joy in my home. She is very knowledgeable and creative with her suggestions and solutions. She takes time to fully understand her customers’ needs. I would recommend her to my friends and neighbours.
Ms. Susan Bartlett, Cheltenham, Gloucestershire
*****
Discussing our requirements with Joy was such an enjoyable experience that by the time she left we felt we had found a new friend. Not only is she a fantastic ambassador for your company, knowledgeable, professional and patient (she had to be as we bombarded her with question after question which she answered each and every one). We were only purchasing one shutter but by the time we had finished we’re seriously other blinds throughout the house, and maybe, should finance permit, an awning for outside. We have never used the company before but, after spending most of the day with Joy, have every confidence in the quality of the products on offer and would recommend to our friends and family.
Mr Dave Williams, Bransford, Worcestershire
*****
Joy has been very pleasant, helpful and gave an excellent amount of advice as to which blinds were appropriate for our home. Very professional and polite – could not find anyone as helpful and courteous.
Miss Dolly Jaggernauth, Wembley, Middlesex
*****
We were impressed by the professionalism and clear explanations with no overwhelming pressure to buy. From first contact to completed job it was an excellent job carried out efficiently in a highly professional manner with great consideration skill and minimal disruption. Joy introduced us to a new approach using pleated blinds and the result is a revelation, we are highly delighted. We have had the new blinds for a week now and are absolutely delighted with the result and the service we received throughout. Joy it was you who directed us to the right choice of blinds, the pleated ones are so much better in every way than the old rollers. The surveyor did a great job for us with his survey and fitting. But the best part is the choice of colour which we recall was mainly down to you. Even when there is no sun, the room is filled with a warm cosy glow, it’s just as if the light is on. Meanwhile we just sit here and enjoy the new experience. With best regards.
Mr & Mrs David Martin, Stroud, Gloucestershire
*****
I know it’s not Christmas so this saying is not very apt but “Joy to the world” – nor am I particularly religious but as soon as Joy stepped into my home it was as though “Joy” spread through the walls. Joy is a splendid lady, very professional and more importantly listens, gently suggests and guides. The process was explained thoroughly, and easy to understand. The range of colours were mind blowing! Thank you.
Ms Sadie Skipworth, Malvern, Worcestershire
*****
Our sincere thanks Joy for all your help & patience. We look forward to see the finished product!
Mrs Elizabeth Nixon, Shipston-On-Stour, Warwickshire
*****
Joy was very thorough and patient. She explained everything and was good at pointing out the pros and cons for my mother’s weird sized conservatory. A very interesting and easy to talk to person. We are new to the blind business and she helped no end.
Mrs Carolyn Lazell, Malvern, Worcestershire
*****
A very pleasurable experience and so enlightening. All questions answered, wonderful selection of products, amazing colours. Our impression of blinds has been transformed & we will when finances allow move forward with them as the final and important finishing touch to our new extension. Many thanks Joy.
Mr & Mrs Bagge, Gloucester, Gloucestershire
*****
I would like to thank Joy for her professional and understanding manner in which she dealt with my installation. I was very impressed with her attention to detail. She made time available to measure the two windows for me and to go through the options with me. The end result is very satisfactory. Both the shutters and the blinds have transformed the rooms that they are in, making them more pleasant to work in and more appealing to my clients. I will certainly recommend her in the future.
Mr David Kitcat, Malvern, Worcestershire
*****
Joy was a pleasure to talk to and very professional and I would be happy to recommend her to friends and family.
Mr Marc Eckley, Chepstow, Monmouthshire, Wales
*****
Very informative, professional approach!
Mr Michael Wagstaff, Birmingham, West Midlands
*****
A massively helpful and informative visit by Joy. Dealt in facts not lots of hard sales techniques. Approach was excellent. Joy is clearly very knowledgeable and offered us lots of options. Hugely grateful for her time. Thank you Joy – a pleasure meeting you.
Miss Helen Barker, Worcester, Worcestershire
*****
Excellent presentation, excellent product. Impressed with the thermal aspect for warmth in the winter as well as cool from the sun.
Mr & Mrs Mark Hindley, Gloucester, Gloucestershire
*****
An excellent outline of the blinds, their operating systems and the options available. A very friendly and sociable person who went out of her way to explain things carefully and we were very pleased to place an order for exactly what we wanted at the end of the process.
Mr William Strachan, Prestbury, Gloucestershire
*****
A very pleasant and fruitful visit. Joy explained everything very clearly and was very helpful with our queries. We look forward to enjoying the new blinds.
Mr Jon Millington, Hereford, Herefordshire
*****
It was a pleasure to meet you Joy. I appreciate your considerate manner, your cheerfully accommodating my time-frame and your expert eye in choosing the very best fabric to pull the colours of the room together, as I wanted. I want to thank you for your visit, for your care and attention and for your professionalism. Your motorised product is the better option and I was impressed by the simplicity of operation and by the relative price. My very best wishes and sincere thanks to you.
Mrs Jaye Simpson, Lydney, Gloucestershire
*****
Very helpful and informative. Not at all rushed or pressured. Great experience and helped to narrow down a wide field of options effectively.
Mrs Laura Neale, Cheltenham, Gloucestershire
*****
Thank you Joy for living up to your name and for being an absolute delight to have in our flat. What you don’t know about your product probably isn’t worth knowing, and you made the process of choosing very simple and stress-free. Please keep writing articles!! They are really excellent and I enjoyed reading them whilst you were measuring up the windows.
Mrs Helen Rebello, Malvern, Worcestershire
*****
Joy was a joy to meet. Very informative. Knowledgeable. No pressure. Very relaxing + friendly. Our house is now complete with the order of kitchen blinds. We have shutters throughout which gives us privacy, retaining heat but best of all from every window of the house we have beautiful views so we can fold the shutters and embrace the landscape.
Mrs Alyson Evans, Abergavenny, Gwent
*****
I would like to thank Joy, not only for her patience whilst we made our decision but for helping me gently persuade my hubby that the blinds for the gable end window were exactly what we wanted. Joy has been professional, very informative and courteous throughout her visit and extremely thorough with every aspect of the process.
Mrs Steele, Tewkesbury, Gloucestershire
*****
What a lovely, patient lady! Knows her job well, and put up with “silly natter” for ages – worked out the best financial plan for me (about 3 times!).
Ms Pauline Ferriman, Hereford, Herefordshire
*****
Thank you very much for the time and effort you have spent with us answering all our questions!
Mrs Jennifer Watt, Gloucester, Gloucestershire
*****
Thank you for everything. I am enjoying the blinds and the privacy. The remote control is fantastic. I will keep your details for the future.
Mrs Harriette Hall, Abergavenny, Gwent
*****
A very lovely lady. Professional and her product knowledge brilliant. I would definitely use Joy and recommend her to future clients.
Miss Eleanor Hutchinson, Cheltenham, Gloucestershire
*****
We were looking to have wooden shutters fitted to five windows and had had a couple of companies out to quote, however Joy showed us a new system that I had not seen previously. This new system covers what we were looking for but in a much softer, warmer way. Joy has covered every avenue, in depth, whilst looking at our style & requirements. I hope to order more blinds in the future.
Mrs Nicola Chaplin, Worcester, Worcestershire
*****
Joy explained every detail & gave us options. She was very knowledgeable & helpful. We bought window blinds from her recommendations. Very pleased with the service. Once we had chosen suitable blinds the process through to fitting was quite short. The fit is excellent & was carried out by a very professional fitter who made no mess. The operation was fully explained & we are very pleased with the finished result. I would recommend this company to anyone. A good choice of colours & finishes. Excellently fitted. Easy to operate & look good.
Mr & Mrs Harold Hale, Huntley, Gloucestershire
*****
Gold Star! Joy was SO patient with me & I’m so grateful for her kind support. She had to put up with my dog, my cat & my hesitation. I thank her more sincerely. I’m elderly and have to think things through so very carefully!
Ms June Newman, High Wycombe, Buckinghamshire
*****
Joy supplied very detailed explanation of the different systems and styles together with the wide selection of fabrics available which was very helpful.
Mrs Rosemary Bennett, Wotton-Under-Edge, Gloucestershire
*****
It has been a very pleasant way of spending a Tuesday morning & buying some lovely blinds in the process.
Mrs Vida George, Worcester, Worcestershire
*****
We are absolutely thrilled with our blinds, and can tell already that they will extend our use of the conservatory – so much cosier on those dark evenings, and so much easier to cut out any glare on beautiful, sunny autumn days. The motorized roof blinds are magical – I love adjusting them! It’s so easy to have just the amount of light/sun coming in that you want at any time. We were very pleased with the overall service, from your input through to the excellent fitting. Many thanks – no hesitation in recommending you to others.
Mr & Mrs Roger Mercott, Caversham, Berkshire
*****
Joy was extremely helpful and informative on her visit. We felt we had known her for ages. Her knowledge was vast and she answered all our questions with ease. We were very impressed with the blinds etc.
Mrs Gillian Steed, Fairford, Gloucestershire
*****
I must thank you again for all your help with our blinds. They are just what we needed to keep the sun out early mornings, when we are having breakfast. It was very nice meeting you, and we still talk about the fun afternoon we had with you. Thanks again.
Mr & Mrs Stanley Emerton, Lower Earley, Berkshire
*****
Today, we had a very informative visit from Joy, who showed us all the various blinds we could have. She was friendly and ‘to the point’ in her dealings with us and as a result we have decided to go ahead and order the blinds. Many thanks Joy.
Mrs Marlane Rose, Gloucester, Gloucestershire
*****
We were greatly helped by Joy’s visit today. She helped us to think things through with regards to what blinds we really wanted and for what reasons. There were things we had not thought of such as the UV qualities of the blinds & ability to be washed. Joy herself was very personable & friendly and we did not feel under any pressure (which we hate to feel) – so thank you for your time and allowing us to think about our purchase.
Mrs Jan Pryce, Fernhill Heath, Worcestershire
*****
Looks and practical requirements were determined by a very thoughtful step by step process with many options discussed and considered. Well engineered products, clearly fit for purpose. Professional with blinding results. Ten out of ten experience.
Mr Ernie Atkinson, Ross-on-Wye, Herefordshire
*****
We would like to extend our sincere thanks to Joy Madden for all the effort and time she has put in and cannot praise her highly enough for her patience and expertise. She is truly a fantastic person and we think the product is wonderful.
Mr & Mrs Lyons, Kiln Green, Berkshire
*****
Excellent! Joy was very good at describing and demonstrating the various products suitable for our situation. Charming and cheerful! Not at all “pushy”! We like the chosen product – head and shoulders above the competition. Thank you.
Mr David Baylis, Stroud, Gloucestershire
*****
Joy was a Joy to have in our home. Very helpful and everything explained very clearly. A wonderful product. Thank you.
Mr Stephen Ablett, Yarhampton, Worcestershire
*****
Joy was a delight. Her attention detail and friendly approach made the process very easy and enjoyable. The shutters are of an extremely high quality and look fantastic. I cannot recommend this company high enough.
Mr Luke Roberts, Usk, Gwent
*****
Fantastic quality of shutters and design brilliantly portrayed by Joy.
Mr Matthew Myles, Hereford, Herefordshire
*****
Out of courtesy Joy rang us to say she was going to be delayed. Clearly explained the products, the options available to suit our requirements, the look of the finished product. Offered sound advice based on her knowledge & experience. Absolutely no hard sell and a refreshing approach that the “Price is the price.” Based on previous visits of salespersons this was a pleasant experience.
Mr John Henry, Westbury On Severn, Gloucestershire
*****
I am very pleased that shutters can be attached to my windows. Joy has been very helpful in explaining and showing me what can be done to make the most of my various rooms.
Mrs Marion Remington, Bromsgrove, Worcestershire
*****
Joy has made the whole experience of choosing an Awning a pleasure. You are a “gem.”
Mrs Brain, Cheltenham, Gloucestershire
*****
What a pleasure to be advised & entertained so pleasantly & professionally.
Mrs Jennifer Geyl, Ross-on-Wye, Herefordshire
*****
We were very pleased with Joy’s approach, her professionalism and the product knowledge. We never felt any pressure to buy and would gladly recommend her to anyone wishing to buy a quality product hassle free.
Mr Thomas Fraser, South Cerney, Gloucestershire
*****
Joy has been an absolute pleasure to deal with. No pressure, very patient, & obviously knows her job inside out. I would recommend Joy & the company to anyone. I look forward to seeing Joy again.
Mrs Jhan Green, Bromsgrove, Worcestershire
*****
Joy has spent a lot of time with us today talking about our needs & getting to know what we’re looking for out of a blind! We’re not exactly sure on all of the windows so it was very nice to be able to discuss multiple options. I appreciate the time & effort taken with our consultation today. Very kind regards, Hazel.
Ms Hazel Macleod, Longford, Gloucestershire
*****
Joy was very professional & took time to help us to make a decision we feel comfortable with, taking into account many options!
Mrs Alison Morgan, Witney-on-Wye, Herefordshire
*****
Very good to see Joy again. She has been very helpful and has sold us some new blinds.
Mrs Jones, Hardwicke, Gloucestershire
*****
Joy has been very helpful and understanding and comes highly recommended.
Mrs Wendy Owens, Malvern Wells, Worcestershire
*****
Very informative meeting. Joy explained the various options clearly and was excellent at colour recommendations!
Mr John Melhuish, Tewkesbury, Gloucestershire
*****
The blinds look great & Joy was very patient giving me various prices, advice & suggestions.
Mrs Trow, Worcester, Worcestershire
*****
Joy was lovely, warm and also helpful when we asked our hundreds of questions. She is always welcome in our house. What an affable person she is. Thank you Joy.
Mr & Mrs David Cadwallader, Hereford, Herefordshire
*****
Very professional and thorough presentation of options. Friendly, polite & courteous, with excellent knowledge of product and usage.
Mr Chris Haddy, Worcester, Worcestershire
*****
We were extremely interested in being shown the range of blinds available. It opened our eyes to a whole range of possibilities that we didn’t know existed.
Mr Keith Butcher, Micheldean, Gloucestershire
*****
Just to let you know that our blinds have now been fitted and we are delighted with them. Obviously we haven’t had the full benefit yet because of the time of year but when the sun does come through the blinds do a great job of blocking the sun and glare. We are pleased that we took your advice of having the blinds on the lower windows too. When folded back you can hardly see them and the remote control works really well too. Many thanks for your advice and for high quality blinds and a most efficient fitting service. Best wishes.
Mr & Mrs Richard Germain, Gerrards Cross, Buckinghamshire
*****
Joy is a most pleasant and thoughtful person to deal with. She certainly knows her ‘stuff’ and gives excellent attention to detail.
Mrs Angela Robotham, Malvern, Worcestershire
*****
Joy was very professional and knowledgeable. I was impressed with her service and the fact that I was not pressed to make an order. She explained the products fully. A very nice lady.
Ms Yvonne Smith, Gloucester, Gloucestershire
*****
It has been a joy literally to meet Joy today to review the options available for my new home.
Miss Rachel Jeynes, Pershore, Worcestershire
*****
Thank you Joy for looking into blinds for the complete cottage. Having previously owned your blinds we know the quality and service and now know what to fit into our budget. Your help with planning has been much appreciated, thank you.
Mr Richard Williams, Ross-on-Wye, Herefordshire
*****
Very happy to receive Joy into our home. She was very professional and courteous answering all of our questions in a friendly manner. We felt very comfortable with her.
Mrs Gina Davies, Tewkesbury, Gloucestershire
*****
Thank you to Joy for being so patient with us, we love the product.
Mrs Mary Wilkins, Oldbury, West Midlands
*****
It was a great pleasure meeting Joy today. She was very patient – I changed my mind several times! Managed to decide with her help what I was expecting from my blinds/shutters. Many thanks.
Mrs Terry Mountney, Redditch, Worcestershire
*****
Very friendly and efficient. Excellent blinds. Everything explained fully without any high pressure selling.
Mr Graham Salter, Leominster, Herefordshire
*****
Thoroughly enjoyable time – informative – realistic about circumstances – humour allowed!! Very professional not pushy.
Mrs Susan Price, Stroud, Gloucestershire
*****
Joy was very thorough in her explanation of product, and was professionally courteous at all times.
Mr Robert McLellan, Hereford, Herefordshire
*****
We would like to thank Joy for her excellent service. From the introduction to the end, we felt no pressure of hard selling. The advice has been great and we have had great help from Joy when it came to choosing the right product. I am pretty sure we will be seeing her again.
Mr Anil Yilmaz, Whittington, Worcestershire
*****
The blinds are up – well they have been for about 2 weeks and they are fantastic!! They were a great choice and we can’t fault them at all. Best regards.
Mr & Mrs Luke, Chalfont-St.Peter, Buckinghamshire
*****
Very professional service, helpful and informative. Joy was very friendly and knowledgeable. Would recommend.
Mrs Sophie Tyler, Welland, Worcestershire
*****
Lead us through the whole process of purchasing new blinds for conservatory simply & efficiently.
Miss Barbara Drake, Cheltenham, Gloucestershire
*****
Joy clearly knows her products. She gave thought to my requirements, and was able to advise me on the product that would suit my home. Many thanks for your time and the service you have given.
Mrs Anne Sullivan, Worcester, Worcestershire
*****
Very well presented. Excellent product. Every detail explained about how the product works.
Mr K Hooper, Slough, Middlesex
*****
I found Joy to be polite and very informative. She knows about her product and was pleased to share her experience in the field of blinds.
Mrs Heather Lewis, Worcester, Worcestershire
*****
Very pleased with the blinds, which do soften the light and feel quite comfortable regarding privacy, and put up I have to say in a most professional way!!
Mr & Mrs Horn, Northolt, Middlesex
*****
An excellent, informative visit, resulting in our decision to go ahead with blinds for our conservatory & kitchen. A very friendly, easy & professional service.
Mrs Jane Richards, Evesham, Worcestershire
*****
Having had the blinds fitted by a very nice fitter, who showed me how to work the roof blinds, which I couldn’t stop playing with, it’s great. I have to say I am very pleased with them, they do keep it cooler, and I’m glad you told me about the two colours. I thank you so much for your help.
Mrs Jean Moores, Maidenhead, Berkshire
*****
Joy has been very helpful and informative on the product. A lovely lady.
Mrs S Johal, Dudley, West Midlands
*****
A joy to meet Joy!! You put my blinds in my conservatory some years ago so I did not hesitate to contact you again. Good service – beautifully executed.
Mrs Ann Holliday, Longlevens, Gloucestershire
*****
Very knowledgeable and professional. Happy to recommend.
Mr H Jones, Milton Keynes, Buckinghamshire
*****
They are beautiful and I am very pleased. It was lovely meeting you and if all goes well I’d like to have my other rooms done next year. Thank you once again.
Mrs Elias, Hounslow, Middlesex
*****
The blinds and the way they are constructed to fit into the window is a brilliant idea. Joy has been great in showing me the way they work and different ideas in terms of colour, etc.
Mr Adrian Hilton, Halesowen, West Midlands
*****
We were very impressed with the outstanding quality of the blind and the excellent customer service offered by Joy Madden. We were very grateful for the expert advice and professionalism of Joy.
Mrs Helen Giuliani, Brockworth, Gloucestershire
*****
Joy, you’ve been very friendly and informative. I’m looking forward to having my blinds installed. I’ll definitely use you again in the future. I like the idea of having fabric that has minimal maintenance.
Miss L Currie, Willenhall, West Midlands
*****
Joy’s visit today was very helpful and her enthusiasm for the products evident and advice to me very helpful.
Miss Jean Humby, Hucclecote, Gloucestershire
*****
Very helpful and full explanation of the products available, etc.
Mrs Elizabeth Evans, Worcester, Worcestershire
*****
What a pleasure to have Joy explain so patiently and clearly all the options regarding the blinds. No pressure and a very relaxed atmosphere.
Ms Sue Burgess, Kidderminster, Worcestershire
*****
Very informative and professional.
Mrs Jo Shock, Leominster, Herefordshire
*****
I found the whole experience with ordering Blinds very helpful and informative. Joy was very kind, unpushy, helpful. She restored my faith in sales people. I am positive I will love my blinds as much as the previous shutters I ordered a year ago.
Ms Norma Abercrombie, Malvern, Worcestershire
*****
Joy is very friendly & helpful. She has great insight into her products & makes buying blinds extremely fun.
Miss Stephanie Birt, Kidderminster, Worcestershire
*****
Very helpful and explained everything well.
Mr Zahoore Ahmed, Birmingham, West Midlands
*****
Everything was explained in great detail, and the fabric colour goes very well with my brickwork. I first saw Joy 2 years ago – as a Designer, she is so easy to talk to. Thank you very much!
Mr B Hughes, Fernhill Heath, Worcestershire
*****
Joy was wonderful to work with and was very informative and helpful with the choice of blinds.
Ms Heather Armes, Pershore, Worcestershire
*****
Joy has been great today and I felt really at ease with her. She explained everything clearly to me and anything I didn’t understand, she took the time to go over it so I was completely clear. I was able to ask as many questions as I wanted and she has able to answer them all, which as a potential customer, gave me the confidence that she knew her stuff and the product. Her understanding nature and warm charm helped me make the decision to go ahead with my purchase. It is easy to see why Joy has won so many awards over the years and my experience with her today has been a pleasure.
Ms Sabrina Bailey, London SE3
*****
Joy was amazing and brilliant. There was nothing she didn’t know. I will keep her number safe.
Mr Potts-Perkins, Brierley Hill, West Midlands
*****
Very helpful & efficient. No pressure. Would recommend this lady to friends to give a quote.
Mrs P Bird, Lower Broadheath, Worcestershire
*****
Thank you for a very thorough and indeed enjoyable visit. It was far more comprehensive than we expected and carried out in a friendly and professional way. We were left with appropriate solutions to our particular problem for us to consider.
Mr Tony Frost, Cheltenham, Gloucestershire
*****
Highly professional service with a very happy outcome.
Ms Sandra Baker, Belbroughton, West Midlands
*****
Joy came and did a quote for shutters today & was extremely thorough & friendly. She demonstrated the products well. Thank you for your service.
Mrs Asha Bargery, Brockworth, Gloucestershire
*****
Joy was very friendly and professional. Everything explained fully. Very pleased with the service provided.
Mrs Carol Dunn, Dimmock, Gloucestershire
*****
The new roof blinds in our conservatory were successfully installed and we are very pleased with them. The colour goes well with the apple green of the window blinds, picks up our other décor very nicely and does give a sunny aspect to the room. I am in the process of ordering some new cane furniture, which will be in light wood with plain, fawn tweed cushion covers, so I hope that not only will everything blend well together, but the whole effect will be more spacious and restful! If you are ever nearby and would like to drop in to see the finished effect, please do so.
Mrs Stockton, Maidenhead, Berkshire
*****
I found Joy to be very helpful, not pushy in any way. She gave me some good ideas which I hadn’t previously considered and was particularly good at explaining the effect colour choices would make.
Ms Juliet Batchelor, Colwall, Worcestershire
*****
Joy was very friendly and gave me a lot of advice on my project. The quality of the blinds looks first class and the service seems to be one of the best.
Mrs Sara Beadon, Worcester, Worcestershire
*****
I am writing about the excellent service I have received from you and the fitter. From my initial enquiry on line to the appointments and final fitting, all flowed smoothly. When appointments were made you both arrived on time being polite and considerate offering constructive advice to my needs in the conservatory. My conservatory has been transformed, feels much warmer and I am able to use it as an extra room all year. It is unusual these days to receive such high quality service and I have no hesitation in recommending you to other clients.
Mr Adams, Luton, Bedfordshire
*****
Overall very pleased with all aspects of blind/material/fittings and such a variety of colours. And all explained very clearly.
Ms Pam Beddow, Hereford, Herefordshire
*****
Joy was very pleasant and informative and made the experience and purchase a pleasurable one. I look forward to my new shutters.
Ms L Blount, Ledbury, Herefordshire
*****
Very friendly, excellent knowledge of job, with help in choosing colours, and what would work best in our conservatory. Would welcome Joy back again if and when needed to.
Mrs Julie Hall, Coleford, Gloucestershire
*****
I found Joy very friendly, warm, well informed and professional.
Mrs Marjory Bissett, Worcester, Worcestershire
*****
Joy gave us a wonderful understanding on the product. We are so impressed by the look & finish.
Mrs Natasha Blake, London SE27
*****
Joy was very helpful today & understands why we felt the need to have blinds on our front door – feeling safe when husband is away is paramount! She worked hard to find a sensible solution & price for our blinds, which I really appreciated.
Mrs Lynda Boden, Bewdley, Worcestershire
*****
We found Joy very pleasant & helpful, gave us lots of information about the blinds and ideas on decoration and colour choice. Very interesting folder and felt no pressure on sales talk. Thank you.
Mrs Gilly Bradbury, Lower Bullingham, Herefordshire
*****
Joy was courteous and at all times a credit.
Mr David Warren, Wollaston, West Midlands
*****
I write to let you know that Wendy and I are delighted with the service received and from the blinds supplied. Although we have yet to experience any real summery weather there is no doubt that the colour of the blinds has transformed the garden room, making it a much warmer and cosier place. If you are due to pass this way some time please give us a call to arrange a time to visit and view for yourself.
Mr Smithers, Hereford, Herefordshire
*****
Extremely friendly. Helped me understand the options clearly and thoroughly. Pleasure meeting Joy.
Ms Z Wykes, Cheltenham, Gloucestershire
*****
Please thank Joy for me. I think she was fantastic!
Mr Bicknell, Stourport-on-Severn, Worcestershire
*****
I’m writing to say how pleased we are with the blinds both from the colour point of view and how well they snuggly fit the windows. I must say how nice it is to be blocking out the fence side of the conservatory. It feels like Summer every day that side now, a real success story, your recommendation was good advice – thank you! Anyway Joy once again many thanks for your care and attention and if you want to pop round sometime when you’re in the area we will be pleased to let you have a look. Best wishes.
Mr & Mrs Brimmer, Lower Earley, Berkshire
*****
Very nice lady. Helpful!!!
Mrs L McCaig, Tewkesbury, Gloucestershire
*****
Pleasure to meet Joy today. Knowledgeable on subject/product and their fitting. Impressed with the product and on the examples shown.
Mrs Sharon Reynolds, Pershore, Worcestershire
*****
Joy gave a most informative presentation, everything was clearly explained in great detail. A very nice lady with a warm and friendly approach. It was a pleasure to meet her.
Mr & Mrs Allan Burgoyne, Hereford, Herefordshire
*****
Very punctual. Very informative. Every question answered. No hard sell. In general, very impressed with product & Joy.
Ms Sara Clifford, Birmingham, West Midlands
*****
Joy is very passionate about the product. The blinds are well designed. The whole experience has been very entertaining.
Mr John Crook, Stourbridge, West Midlands
*****
I was very impressed with Joy’s visit. Very informative and was impressed with all the details for my enquiry. Very pleased that I was given your contact by my friends.
Mrs Hilary Caudle, Twining, Gloucestershire
*****
Very happy with the Blinds. All as you said they would be.
Mr & Mrs Flint, Denham, Middlesex
*****
Joy was of a cheerful disposition & dealt with us in a friendly & professional manner throughout. She offered sound advice with regards to the choices to be made based on her long experience.
Mr P Daniels, Bishops Cleeve, Gloucestershire
*****
Really good advice, did everything to accommodate getting the best option for our new house. Thank you.
Mrs Mary Davies, Worcester, Worcestershire
*****
Very pleasant experience. Joy was very thorough and patient! The quality of the products looks very nice and Joy helped us make informed decision about the type of blinds/shutters that would be most suited to our rooms. Even if customers are just getting quotes, then I would definitely recommend her to them.
Ms K Dobson, Sunbury-on-Thames, Middlesex
*****
A very pleasant lady to deal with no pressure selling. Very informative and gave me all the different options available.
Mr Cyrus Baria, Worcester, Worcestershire
*****
We found Joy extremely efficient, pleasant and knowledgeable. She explained everything thoroughly to us and discussed our different options.
Miss Elaine Morgan, Credenhill, Herefordshire
*****
Joy was very helpful in advising us of which way we should finish off our conservatory. We were very impressed with her knowledge of the products and services.
Mr Ceri Evans, Lydbrook, Gloucestershire
*****
Informative & helpful. No pressure selling. Quality product.
Mrs Debra Ford, Stratford-on-Avon, Warwickshire
*****
You’ve been very helpful & patient. And also very positive, looking at different alternatives, finding solutions to all the problems.
Mrs Forman, Cradley, Worcestershire
*****
Very professional, straightforward and easy to deal with. Well explained.
Mrs Jennifer Anns, Chipping Campden, Gloucestershire
*****
What a pleasure it has been to meet Joy today. Very informative & helpful.
Mrs Margaret Bailey, Flyford Flavell, Worcestershire
*****
Joy was very professional, informative and allowed time for decisions to be made. Very thorough in measurements and details of the blinds.
Mr & Mrs John Pakes, Ross-on-Wye, Herefordshire
*****
Punctual, polite and extremely helpful, Joy showed us a comprehensive range of products and helped us to make a final choice.
Mrs Pauline Gardner, Tewkesbury, Gloucestershire
*****
The conservatory blinds were fitted and what a difference they make! The room is brighter and cosier and the black winter evenings are firmly locked outside. Their smart appearance nicely finishes off our new conservatory and enables us to use it comfortably throughout the winter.
Mrs Blackett, High Wycombe, Buckinghamshire
*****
Excellent Helpful Supportive Informative + Knowledgeable. Good Communication. Would recommend. Thanks
Dr Jason Seewoodhary, Worcester, Worcestershire
*****
Joy was very helpful explaining all about the products.
Mr & Mrs Christopher Gilbert, Withington, Herefordshire
*****
I found Joy a ‘joy’ to do business with – extremely knowledgeable where the products are concerned. She took time to explain everything in detail, and in a friendly manner. I was not pressurised in any way, and feel sure that the product will meet my needs.
Mrs Margaret Goodwin, Stourport-on-Severn, Worcestershire
*****
Joy was very professional, pleasant and knew the right product for us. She displayed great understanding of our needs and was thoroughly not just sales orientated but looked at satisfying the customer needs.
Mr & Mrs Ian Griffiths, Hereford, Herefordshire
*****
Joy was very helpful, very knowledgeable about the product.
Mr Olwen Hackley, Powys, Wales
*****
Thank you Joy for coming to price our blinds. The fabric and colours are fantastic. I would recommend your services to all of our friends. Thank you again.
Mr & Mrs Wayne Hall, Pershore, Worcestershire
*****
Joy was brilliant! Very informative and gave great price plan options. We are interested in getting the blinds/shutters & is just a case of when. Overall a positive experience. Thank you.
Mr & Mrs Ben Hamblin, Kidderminster, Worcestershire
*****
It was a pleasure to meet you at our home to discuss our new conservatory blinds. We were very impressed with the way that you presented your product, showing us the various options in a very pleasant, calm and relaxed way. You were right in suggesting that the lighter colour would give the impression that the conservatory was much bigger. It does especially during the evening when the lights are on. We have got used to the lighter colour now and are busy changing the paint colour and accessories in the lounge to complement them. We made the right choice.
Mr & Mrs Keith Smart, Reading, Berkshire
*****
Very helpful and easy to talk to. Spoke through all options and gave a lot of information.
Miss Lauren Misters, Worcester, Worcestershire
*****
A very thorough service. Joy took time to explain all aspects.
Mrs Anthea Harby, Birmingham, West Midlands
*****
Joy was very helpful and informative.
Mrs Penny Colwill, Little Whitley, Worcestershire
*****
Thank you so much for sending us such a cheerful and wonderful advisor in the name of Joy. She has been super efficient and has answered all our queries superbly. We would have no hesitation in recommending her to all our friends and colleagues.
Mr & Mrs Alan Harrhy, Whitney-on-Wye, Herefordshire
*****
We’re very pleased with the result. The quality and fit are excellent, and cream was definitely the right choice. As I sit here writing, the winter sun is being completely blocked without losing the light. Thank you very much for your help and advice. If we decide to extend the blinds to the roof at a future date we will certainly be contacting you.
Mrs Janet Moody, Henley-on-Thames, Oxfordshire
*****
Lovely lady, very professional. Explained everything we needed to know.
Mr & Mrs Trevor Grange, Droitwich, Worcestershire
*****
We have had our new blinds for a few months now and have been able to experience the benefits they have shown in hot and cold weather and during the dark evenings. They have been a real bonus in keeping the conservatory cooler during the summer and have kept the place much warmer on cold nights. The survey was done in no time and your man arrived as scheduled. We were most pleased with the speed of his work when he returned to fit the blinds and how quickly they were fitted. My wife was especially pleased with the privacy/security they provide at night, even though we are not overlooked. They make the room look much bigger at night too. We would like to thank you for your help and we do recommend your blinds to anyone who appreciates a good, well made product.
Mr Edward Murphy, Ashford, Middlesex
*****
Our blinds have now been fitted. We’re really really pleased with them. They’re fabulous. Thank you very much for all your help. It’s been lovely.
Mrs Nicola Chaplin, Worcester, Worcestershire
*****
The explanation of the merits of the ‘blind system’ and relative advantages vs. alternatives was very clear. We were alerted, usefully, to various potential issues that can arise and how the system seeks to overcome these. So, from our point of view it was a pleasure to meet Joy and it was time well spent.
Mr Bruce Hawkins, Cheltenham, Gloucestershire
*****
On meeting Joy it was instantly obvious she was well equipped not only with people skills but her knowledge on the product she was selling. Every detail was explained to us and every question was answered. I feel confident (which is very unusual for me) that the blinds we have chosen will suit all our needs and that future dealings on any blinds will come straight to you.
Mr Winston Haughton, Birmingham, West Midlands
*****
Joy has given us a pleasant discussion about the various blinds we could have in our extension. She has shown us various types and colours that would be suitable for us in the future.
Mr & Mrs Simon Hewitt, Colwall, Worcestershire
*****
Joy was very thorough in her visit. She clearly explained the range and options and took a great deal of care with the drawings and measurements. It’s nice to see clear knowledge in the range she represents.
Mrs Anya Wood, Cheltenham, Gloucestershire
*****
Very professional and easy to converse with over the details of our requirements. Thank you very much.
Mrs B Mullis, Hereford, Herefordshire
*****
I found Joy to be a highly professional and warm person. Joy had a good understanding of our needs and provided useful advice. Joy made sure I was happy with everything and in summary was a pleasure to talk to.
Mr Richard O’Dwyer-Graham, Wotton-Under-Edge, Gloucestershire
*****
Very helpful and informative, nothing too much trouble. No “pushy” sales just genuine help and advice. Thank you Joy!
Mrs Susan Stafford, Chepstow, Wales
*****
Joy was very pleasant and gave us lots of ideas and solutions to our needs. She was very attentive to our needs and gave us information on our specific requirements. Pleasure to have Joy spend the morning with us. Happy customer. Thank you.
Mrs S Hackett, Stourport-On-Severn, Worcestershire
*****
Very helpful and informative, able to answer all questions and didn’t feel rushed.
Dr Hayley Driver, Hereford, Herefordshire
*****
Very satisfied with explanation of products. Looking forward to installation!
Mr J Kelly, Corse, Gloucestershire
*****
Joy provided a full and honest survey outlining the various options open to us. The product was well explained with both the advantages and disadvantages highlighted. The product was very good and the suitability clear. Joy was very honest, polite and informative.
Mr Colin Maskery, Evesham, Worcestershire
*****
Joy was very professional in her approach. She explained the product well. Love the way she quickly narrowed down the colour that would suit our room best.
Mr Stephen Pritchard, Cirencester, Gloucestershire
*****
Dear Joy, just a note to let you know we are delighted with the blinds. They have really finished off the conservatory perfectly. The design of the blinds blends in well with the conservatory. It’s the icing on the cake. We would also like to thank you for your very professional input and we look forward to enjoying our conservatory for many years to come. Thank you once again for your help & time. Best regards.
Brian & June Carter, Farnborough, Hampshire
*****
It was so nice to meet Joy today and the service she gave me was of the utmost in professionalism – along with a friendly smile too.
Mrs Sue Hughes, Cheltenham, Gloucestershire
*****
Our interview with Joy went well. We were given a clear explanation of all the options to replace our conservatory blinds. Joy was a welcome visitor to our home.
Mrs Hickman-Smith, Bromsgrove, Worcestershire
*****
Joy was very kind & professional. I enjoyed reading through her book. A pleasure to work with. She was informative& happy to answer any queries.
Mrs Carmen Posgate, Gloucester, Gloucestershire
*****
Excellent installation. Improved look of conservatory in addition to excluding sun!
Mrs Bates, Rickmansworth, Hertfordshire
*****
We appreciated your good humour, patience & helpfulness in what was a complicated situation.
Mr M Lees, Cheltenham, Gloucestershire
*****
Many thanks to Joy for her advice & expertise during her visit. Joy was able to explain the aesthetic and mechanical aspects of the selection of blinds, and the options that would suit our purpose. What a lovely creative lady she is! We have confidence in Joy and the product we have decided on and are delighted with the service we have received.
Mrs Clare Edwards, Birmingham, West Midlands
*****
Very impressed with Joy and her knowledge of the products we wanted. She spent time talking to us. There was no rush and not pushy. Very pleasing experience and thank you.
Mrs Janet Wylde, Whitecroft, Gloucestershire
*****
Dear Joy, you are right. The whole place looks much nicer and private – finally. Thanks for the advice on what colour and I am thinking of getting blinds for the roof as well.
Miss Liezle Balais, London W2
*****
Joy was very punctual on arrival. Explained everything about the awning, material and the cassette. Very polite and not pushy with the sale.
Miss Lorraine Robinson, Bromsgrove, Worcestershire
*****
Very professional description and explanation of the product, its function and options. Thank you for the time taken, much appreciated.
Mr Norman Knight, Chipping Campden, Gloucestershire
*****
Demonstration and presentation of blinds very thorough with a friendly service.
Ms Anita Hodgetts, Evesham, Worcestershire
*****
Very friendly and knowledgeable. Great understanding of the product, and explained in such a manner that anyone would understand.
Mr Chris Prinsloo, Bishops Cleeve, Gloucestershire
*****
Dear Joy, thank you for everything. I am enjoying the blinds and the privacy. The remote control is fantastic. I will keep your details for the future. Best wishes.
Mrs Grace Hall, Northolt, Middlesex
*****
Very helpful + patient. Provided a great knowledge of the products, very helpful.
Mrs B Aldridge, Quedgeley, Gloucestershire
*****
Joy was very helpful + informative about what would work best in the room. Appeared very knowledgeable about the products.
Mrs Elsa Wye, Stratford Upon Avon, Warwickshire
*****
Many thanks for the very informative presentation. You made the selection process very easy. Your suggestions were very well received. Joy remained unflustered even when we asked for additional quotes, and we are very much looking forward to seeing the transformation they will make to our conservatory. Many thanks.
Mr & Mrs Ean Holden, Churchdown, Gloucestershire
*****
Dear Joy, we are very pleased with our ceiling blinds. Besides the cosy look we are amazed how warm the conservatory is in the mornings, and the evenings. There is a big difference. Thank you for everything.
Kate & Nigel Steffens, Ickenham, Middlesex
*****
Very comprehensive selection of blinds/shutters. Very knowledgeable Design Consultant who was very helpful & explained all options very thoroughly.
Ms Natasha Hoole, Cheltenham, Gloucestershire
*****
Thank you Joy for an excellent presentation. The product and the service was very professionally presented to us. That presentation and the quality of the product gave us the confidence to make the decision. It was a pleasure to meet with you, Joy.
Mr David Plumb, Shipston-On-Stour, Warwickshire
*****
Most helpful & concise descriptions.
Ms Wendy Johnston, Kidlington, Oxfordshire
*****
Joy was very pleasant & helpful, and we are pleased with how things went.
Mrs S Miles, Monmouth, Wales
*****
Joy was extremely helpful with a very friendly approach. She did not use any selling pressure which was appreciated.
Mrs Daphne Gwilliam, Coleford, Gloucestershire
*****
Very happy with meeting this morning.
Mrs J M Hill, Hereford, Herefordshire
*****
Joy arrived on time, explained everything perfectly and offered good advice regarding colours, etc. Very happy.
Mr Andrew Bruce, Abergavenny, Gwent
*****
A most enjoyable visit by Joy today. I was most impressed by her product knowledge, and how easily she explained everything to me, in a way that was both informative and entertaining.
Mr Kevin O’Gorman, Cheltenham, Gloucestershire
*****
Thanks for your time today, we were pleased with your support.
Ms Joanne Clark, Cardiff, Wales
*****
Many thanks for all your help Joy.
Mrs Pamela Lacy, Clevedon, Somerset
*****
Thanks for a comprehensive explanation of the alternatives available, and a pleasant and professional service. We look forward to a rejuvenated conservatory!
Mr & Mrs Robert Fowles, Usk, Monmouthshire
*****
Very thorough!
Mr John Hopwood, Cheltenham, Gloucestershire
*****
I found Joy to be very pleasant & helpful.
Miss Karen Tittle, Hereford, Herefordshire
*****
Very happy and pleased with the information provided. The product was fully explained with samples, etc.
Mrs Sonia Barker, Evesham, Worcestershire
*****
I found Joy very friendly and thorough.
Mrs T Duggins, Wolverhampton, Staffordshire
*****
Incredibly informative and professional service. Clear explanation of the range of products available and helpful advice on what works best in the space.
Miss Michelle Clark, Cheltenham, Gloucestershire
*****
Thanks for your help.
Mr B Jeffery, Cheltenham, Gloucestershire
*****
Thanks for such a useful and enjoyable meeting.
Mr McMinn, Cambridge, Cambridgeshire
*****
We found Joy to be very knowledgeable & informative and gave a very professional service without a hard sell approach.
Mrs Sue Green, Redditch, Worcestershire
*****
Very helpful.
Mrs P Cartwright, Brobury, Herefordshire
*****
A revelation in blinds! An education in options available and relevant choices to be made. Glad we contacted your company through an advertisement I read.
Mr Edward Hawkeswood, Droitwich, Worcestershire
*****
Thanks for your time.
Mrs D Plumb, Burton-On-Trent, Staffordshire
*****
Thank you very much for your advice and input.
Mr D Ludeman, Cheltenham, Gloucestershire
*****
Joy’s visit today was very informative. She was more than helpful in every aspect. We look forward to the blinds being fitted and hopefully more in the future. Thank you.
Mr & Mrs Derek Althorp, Stroud, Gloucestershire
*****
Thank you for all your help.
Ms G De Brie, Littlehampton, West Sussex
*****
Thanks for such a great presentation. Best, Patrick.
Mr P Falconer, Winchester, Hampshire
*****
Have enjoyed Joy’s visit and she has explained and shown me how much we could benefit from having our conservatory fitted out with new blinds. I am very impressed with the products.
Mrs Vivienne Price, Ross-on-Wye, Herefordshire
*****
Extremely helpful and informative without being pushy at all.
MHP, Chipping Campden, Gloucestershire
*****
Very efficient, clear presentation of process. Thank you.
Mr Bob McLachlan, Stratford Upon Avon, Warwickshire
*****
Thank you Joy. Your visit was most helpful. I am very impressed with the product and the expertise you showed in demonstrating it.
Mr Christopher Watson, Cirencester, Gloucestershire
*****
Thank you for offering a way around a problem re: shutters & French doors – not opening too far into the lounge.
Miss Kimberley Bills, Bewdley, Worcestershire
*****
We have genuinely been impressed by the product with both its material standard and its capabilities. We were even more impressed with the professional and friendly expertise of Dr Joy Madden who explained everything so very well.
Mr Gary Jones, Hereford, Herefordshire
*****
Thank you so much for your help.
Mrs Carol Somers, Dundry, Bristol
*****
Joy arrived on time and immediately took off her shoes and put slippers on, a very good start. She then spent two hours discussing what was available and full details of fittings, procedures and giving us guidance without pressurising us in any way. We were very pleased with the way Joy conducted herself and we were then presented with two quotes for us to consider. Overall a pleasant and informative couple of hours. Thank you.
Mr & Mrs David Morrison, Quedgeley, Gloucestershire
*****
Thank you indeed for your help.
Mrs Barbara Russell, London, Greater London
*****
Very clear, thorough presentation of products and good discussion on all possible choices. We were able to discuss & consider all our technical issues & questions so feel we can make an informed choice when the moment comes.
Mr Leslie Albiston, Stratford-Upon-Avon, Warwickshire
*****
Thank you for your time!
Miss Dawn Scanlon, Peterborough, Northamptonshire
*****
We were very pleased with Joy’s visit. My husband has various health issues which she understood very well. There was no feeling of undue pressure. Every aspect of the blinds was clearly explained and the choices available to us. We would like to thank her for the way she conducted the visit.
Mrs Sylvia Rudman, Cheltenham, Gloucestershire
*****
The visit was very informative and we completely understood the options.
Mr Stephen Thomas, Worcester, Worcestershire
*****
A delightful and charming lady, and very efficient and concise.
Mr & Mrs Michael Shotbolt, Gloucester, Gloucestershire
*****
We would like to thank you so much for your help and time. Take Care.
Ms Hollie Robson, Leigh, Worcestershire
*****
The blinds are nice. They just got fitted yesterday.
Mr V Garramone, London, Greater London
*****
A very comprehensive and thorough introduction to products and services. Thank you. All options were fully discussed and plans for implementation diligently prepared, along with costings.
Mr Paul Moreton, Worcester, Worcestershire
*****
We were very impressed with Joy’s explanations and advice. We also appreciated her friendliness and attention to details and her knowledge of the product.
Mrs Jean Grenville-Jones, Chipping Campden, Gloucestershire
*****
Dear Joy, thank you so much for your time. Best wishes, Emma.
Dr Emma Hale, Bristol, Somerset
*****
We are very happy with the blinds, the installation and the wonderful service we received from you.
Mr Neil Copeland, Malvern, Worcestershire
*****
Thanks very much for your time. Best regards.
Mrs Carol Kent, Worksop, Nottinghamshire
*****
Joy took great care to answer our every question and clearly has a lot of experience of her products and insight into the needs of her customers. Time was not a problem and she devoted a full afternoon to talking patiently through every detail of our project. She explained the quote and process very clearly and did not pressure the sale in any way.
Mr F Beddowes, Bishampton, Worcestershire
*****
Very polite and obliging. Clear explanation of the product and process. Very helpful with things to consider in making the choice.
Mrs T Magnago, Cheltenham, Gloucestershire
*****
Found Joy very pleasant and informative about the shutters.
Mrs Wood, Stourport-On-Severn, Worcestershire
*****
A very helpful person. Couldn’t have wished for anyone more informative. Everything was explained to us at every stage of choices for blinds. Thank you Joy. Hope to see you again.
Peggy & Clive Starkey, Wotton-Under-Edge, Gloucestershire
*****
Delightful Joy has thoroughly explained everything we needed to know. Many questions asked. Clearly answered all our queries. Full demonstrations of all products & materials – most important! All done carefully & patiently with our colour choices. Overall, an excellent 3 hours well spent and satisfaction guaranteed.
Mr & Mrs N Hall, Cirencester, Gloucestershire
*****
Thank you for your time yesterday. We both found the meeting very informative.
Mr & Mrs Wardell, Sutton, Surrey
*****
Thank you for your time and patience.
Dr Baddiley, Worcester, Worcestershire
*****
Our blinds look good and work very well. Thanks for all your help on this.
Mr & Mrs Colyer, Welland, Worcestershire
*****
Joy helped me with choosing an awning. She was wonderful so I asked her to also help me with blinds and shutters. She was wonderful again. I cannot praise enough how professional, helpful and skilled she is. And she is such a pleasure to work with! Thank you, Joy.
Mrs Judy Worsley, Kineton, Warwickshire
*****
Joy provided a detailed knowledge of the product and explained everything fully and in an easy to understand way. Overall the service Joy provided was exceptional.
John & Sue Mizon, Cirencester, Gloucestershire
*****
Very good and friendly service. Joy explained how every product worked. Highly recommended.
Mrs A Bouston, Bromyard, Herefordshire
*****
Joy was extremely professional, punctual, efficient and knowledgeable. She contacted me beforehand by text to introduce herself and texted me to say when she was on her way. She knew exactly what we wanted/needed and gave us various options. A lovely lady. Thank you.
Mrs Lin Addy, Worcester, Worcestershire
*****
A very efficient service from Joy, informative and friendly.
Mr R Bell, Gloucester, Gloucestershire
*****
A very comprehensive visit. Joy is very knowledgeable about the product & different solutions. I felt she thoughtfully assessed my needs/personal preferences & tailored the options for me. She explained the financial options well, making them easy to understand. A polite, respectful consultative sale. Thank you for your patience with design/technical choices.
Ms Iona Thomson, Warwick, Warwickshire
*****
Very comprehensive and helpful. Thank you for the visit Joy!
Mrs Griffin, Cirencester, Gloucestershire
*****
Joy was extremely helpful, thorough and thoughtful – I was initially impressed with the brochure and she had a thorough understanding of everything in it. I/we am/are looking at Awnings and Blinds so a very productive 2-3 hours. There is a saying – People buy people – they don’t buy products and I have found that to be very true over the years.
Mrs Pamela Wright, Stroud, Gloucestershire
*****
Thanks for spending time to talk to my wife and I about the awnings your company have to offer. You clearly understand the product and covered everything we wanted to know.
Mr T Whitehead, Sheffield, South Yorkshire
*****
I appreciated your help.
Mr T Austwick, Welland, Worcestershire
*****
Thank you for taking the time to introduce us to your range of awnings. We enjoyed your on-line company!
Mr & Mrs Dimmock, Malvern, Worcestershire
*****
A very comprehensive visit from personable Joy, who patiently explained what was available & what would work in our conservatory. Lovely well thought out products.
Mrs J Hankinson, Broadway, Worcestershire
*****
Joy was very thorough and explained all the details well. Very approachable, and cheerful. I advised her how pleased we were with the blinds fitted a few years ago, with them giving the room an overall finish. Did not realise about the benefits of the blinds with keeping the heat in and vice versa. Thanks again.
Mrs Ruth Bowell, Woodmancote, Gloucestershire
*****
Clear & jargon free presentation done in a very pleasant way. All questions answered with clarity. Well done Joy.
Mr Ian Chandler, Cheltenham, Gloucestershire
*****
Joy was so helpful and friendly as soon as she walked through the door! She explained everything so easily + easy to understand. Sorry about all the chaos in the house, kids, builders, etc. Claire x.
Mrs Claire McMullen, Tewkesbury, Gloucestershire
*****
Joy has been extremely helpful with ideas / suggestions for our bay window. This is a completely new field for us and I jow feel excited about how our bedroom could look! Thank you!
Mrs Laura Gough, Malvern, Worcestershire
*****
Prompt, pleasant, informed. Thank you for working around my commitments.
Mr Wills, Stonehouse, Gloucestershire
*****
Was a Joy. All is clear.
Mr Edward Clifforth, Ross-on-Wye, Herefordshire
*****
Lovely person – very informative. Everything explained – no questions. Very professional.
Mrs Lynn Marechal, Stroud, Gloucestershire
*****
Excellent product knowledge and willing to invest significant time with us to get the right solution. Highly empathetic to customer need.
Mr & Mrs Webb, Stockton, Worcestershire
*****
Lots of choices.
Mrs D Gardner, Fairford, Gloucestershire
*****
Thank you Joy. It was a pleasure having you to visit our house and thanks for giving us such detailed explanations on awnings and how they fit our requirements.
Mrs Maria Weidner, Warwick, Warwickshire
*****
Very professional + targeted, relevant information, so we got to a solution (an appropriate one!) easily + quickly. Knowledgeable + ready to give advice + guidance.
Ms Victoria Ward, Hereford, Herefordshire
*****
Thank you for your time – you were very professional & information given was relevant & informative. Joy was very pleasant & certainly knew what she was talking about.
Mr & Mrs Mike Barlow, Moreton-In-Marsh, Gloucestershire
*****
A very useful meeting. Joy was helpful, but sensitive to my ideas without being pushy. I’m confident that what was chosen is going to be very nice.
Mrs A Hartley, Malvern, Worcestershire
*****
Joy arrived on time & helped to choose the best blinds for our conservatory, explaining to me the different factors, i.e., anti-glare, etc. I found her to have a pleasant manner & she was in no way pushy.
Mrs Carol Hallam, Drybrook, Gloucestershire
*****
Thank you very much Joy for your expert opinion. Much appreciated. Can’t wait to see the shutters up at my windows.
Mrs Lesley Lines, Leominster, Herefordshire
*****
Very happy with the explanations given. Joy was punctual and precise.
Mr Peter Hulett, Cheltenham, Gloucestershire
*****
What a Joy to deal with, a real asset to the company. Found Joy to be helpful and informative when making decisions. It was an absolute pleasure meeting you. Thank you so much for your time and patience!!
Mr & Mrs Andrew Joseph, Hereford, Herefordshire
*****
We shortened the visit due to another appointment & Joy did her best to adapt so we could get away on time while still managing to get over the main selling points.
Mr Mike Molesworth, Leamington Spa, Warwickshire
*****
Thank you so much for a super explanation of all the different options available to us. It was an enjoyable experience without any pressure whatsoever. We would highly recommend you to anyone seeking similar products, especially as it was so clearly explained.
Mr & Mrs Jeff Wheeler, Gloucester, Gloucestershire
*****
Professional, friendly service. Joy was very helpful. Great demonstrations!
Mrs Kate Cannell, Stratford-Upon-Avon, Warwickshire
*****
We were pleasantly surprised by the friendly presentation and soft sell. Joy explained things very clearly and was a delight to do business with.
Mr & Mrs G. Milnes, Cirencester, Gloucestershire
*****
A most pleasant, but thorough and illuminating and informative series of conversations with Joy today; how much we are looking forward to when they are fitted!! Joy has explained every detail for us and been a great help in advising us along the way! All most exciting!
Mr & Mrs James MacLaren, Worcester, Worcestershire
*****
Sorry I had to rush. Great demo. Impressive products.
Mr Trevor Allen, Stroud, Gloucestershire
*****
Joy has been very clear and precise. No messing about. Very pleasant lady.
Mr & Mrs Martin Kavanagh, Hereford, Herefordshire
*****
Thank you so much for visiting us. We apologise for the mess & disruption due to our build programme. We found your presentation to be highly professional & we have learnt a great deal as a consequence. We look forward to making a positive decision in due course. Many thanks.
Mr Steve Jelley, Hereford, Herefordshire
*****
Great service, trustworthy, honest and professional. We look forward to seeing our new blinds in situ. Kind regards.
Mr Stuart Gibson, Cheltenham, Gloucestershire
*****
Many thanks Joy for your patience & clarity in explaining the shutters and blinds to me. I had not taken into consideration the fact that I probably wouldn’t open them often. I think this made a difference in helping me to decide; now I know I’d really like shutters! Excellent, clear & comfortable experience.
Mrs Rosemary Halligan, Hay-on-Wye, Herefordshire
*****
Joy was great at “listening to understanding” + thoughtful, intelligent solutions to challenging specifications.
Mr Gavin Rebello, Malvern, Worcestershire
*****
Very prompt arrival. Everything very well explained and demonstrated. No pressure to decide what we wanted. A pleasure to deal with and we are looking forward to the installation. Thank you.
Mrs Joan Albutt, Pershore, Worcestershire
*****
Charming and helpful person. Gave invaluable advice and very patient with this elderly customer. I am sure the company must regard her as an invaluable asset.
Mrs Josephine Hughes, Cheltenham, Gloucestershire
*****
Joy definitely helped guide us to the optimum solution for blinds in our new house. Knows what she is talking about! Excellent service.
Ms Rachel Holmes, Leonard Stanley, Gloucestershire
*****
Very easy and straightforward at this stage.
Mrs J Ducros, Hereford, Herefordshire
*****
Thank you so much for taking the time to demonstrate the blinds showing us the different motors, etc. You were excellent, precise, patient and very pleasant. Thank you for all the trouble you took. Best wishes.
Mrs R Foulquies, Moreton-in-Marsh, Gloucestershire
*****
Very thorough design visit – went through all options and explained the installation process very well.
Mr Tom Warnett, Worcester, Worcestershire
*****
Very informative & helpful. Good understanding of our needs & requirements. Pleasant & friendly approach to the discussions.
Mr & Mrs Chris Milson, Stratford-upon-Avon, Warwickshire
*****
A pleasure to deal with you! Thank you for being so efficient & helpful and so positive – excellent suggestions!
Mrs Carole Smith, Stroud, Gloucestershire
*****
It was good to meet you Joy. You explained well how the products worked and helped me with my colour and other choices. Thank you for your time and for talking me through the process from consultation to installation. Nice to meet you & many thanks.
Mrs Amanda Eustace, Evesham, Worcestershire
*****
A most helpful & informative session. We were very impressed by Joy who was really pleasant and not fazed by a single question from us.
Mr & Mrs Pritchard, Stroud, Gloucestershire
*****
Very pleasant lady. Knowledgeable & informative with regards to product & range, etc. Good advice. Was a pleasure to meet you.
Mrs M Rowley, Studley, Warwickshire
*****
Absolute pleasure dealing with Joy. Professional, efficient and patient. Thank you so much.
Mr A Smit, Cheltenham, Gloucestershire
*****
Joy spent some time with me explaining all the details of the products and installation. She was very attentive to my particular needs and became familiar with the configuration I had in mind. There was no “hard sell” and she was fully informed on price and advised me accordingly.
Mr Gordon Lockhart, Malvern, Worcestershire
*****
Arrived promptly. Very friendly and approachable. Explained everything very well. No pressure to buy. Very happy with service provided. Thank you.
Mrs Katrin Llewellyn, Gloucester, Gloucestershire
*****
Joy was very informative & gave a much better understanding to me of the products & designs which are available. It was a pleasure to meet her. Her presentation skills & communication were great!
Mr Brian Evans, Gloucester, Gloucestershire
*****
Again very helpful and accommodating. Hectic on site but was not put off. Very happy with the choice in blinds and screens. Encouraging that interest was shown on how the previous order – velux insect blinds – resulted. Many thanks.
Mrs Rosa Levitt, Cam, Gloucestershire
*****
We had a charming time with Joy. Thank you.
Mrs Shirley Hartwell, Broadway, Worcestershire
*****
Listened to our requirements and made suggestions to help us decide on the final solution. Very helpful, adaptable & approachable. No “hard sales.” Would highly recommend to others. Thank you.
Louise & Neil Cresswell, Tenbury Wells, Worcestershire
*****
Everything was explained very well to me by Joy. Very nice meeting her.
Mrs Heather Hodgkinson, Malvern, Worcestershire
*****
Joy was very informative of the products available to suit our requirements & budget. She did not put any pressure on us to order on the day of the visit & explained all the possible payment options open to us. Really happy to have a home visit to ensure we will be getting the right product to suit our space & needs.
Mrs Kavita Bodalia, Warwick, Warwickshire
*****
Many thanks for a clear presentation.
Mr Roger Meachem, Stow-on-the-Wold, Gloucestershire
*****
It was a pleasure to see Joy again. She is so good at helping me decide on the right blinds for our windows. Thank you Joy. Wishing you and your family a fabulous Christmas and New Year.
Mrs Julie Bamford, Corse, Gloucestershire
*****
A very comprehensive visit. Joy is very knowledgeable about the product & different solutions. I felt she thoughtfully assessed my needs/personal preferences & tailored the options for me. She explained the financial options well, making them easy to understand. A polite, respectful consultative sale. Thank you for your patience with design/technical choices.
Ms Iona Thomson, Warwick, Warwickshire
*****
Was very impressed with Joy’s presentation which covered all the questions we needed to ask. An extremely pleasant representative of your company to have in our home.
Mrs Sheila Hick, Cheltenham, Gloucestershire
*****
I like the sound of the products. Joy was very helpful and explained everything very clearly.
Mrs Nicola Wikeley, Malvern, Worcestershire
*****
I couldn’t fault the service and attention to detail of Joy. She was clearly very knowledgeable and helpful.
Mr Chris Scott, Stratford-Upon-Avon, Warwickshire
*****
Thank you so much for your advice and help. I am now going to cancel the other companies that were scheduled to offer a quotation. I am confident of the standard and quality of the product. Joy has been very helpful without over selling and I cannot wait for our new shutters.
Mrs Lesley Collinson, Hereford, Herefordshire
*****
Truly delighted with today’s visit. Joy was warm, friendly, super organised & professional to the max. Highly enjoyed the visit. She knows her products & obviously loves her job. Thank you!!
Mrs Gemma Flanders, Worcester, Worcestershire
*****
It was a pleasure to meet Joy. Very relaxed meeting & made my decisions so much more enjoyable – very knowledgeable & gave me good advice. Thank you.
Mrs Angela Powell, Hereford, Herefordshire
*****
Very helpful, patient and knowledgeable about the products, offering sound advice. Thank you for your visit!
Mrs Sarah Davies, Cheltenham, Gloucestershire
*****
It has been a real pleasure to Joy providing me a quote today. A very warm person that made the experience very friendly. At no stage did I feel under any pressure to buy which I feel is very important. I had complete trust in the company and the products. Thank you.
Mr S Dickinson, Stratford-Upon-Avon, Warwickshire
*****
Joy has a lovely professional but friendly approach. Not looking to sell to you, more to assist with making best choices. Thanks.
Mrs L. Hares, Wotton-Under-Edge, Gloucestershire
*****
I was unsure as to the most suitable products for our needs, but was really well guided, with well informed and clearly explained comments as to what might be the best solutions to meet our needs. A pleasant, friendly and informal approach was much appreciated. No pressure, just satisfaction. Thank you for a job well done.
Mrs Katherine Macey, Malvern, Worcestershire
*****
Thank you for a very thorough, detailed design consultation.
Mrs Jocelyn McNulty, Cheltenham, Gloucestershire
*****
Very efficient and helpful visit. All questions answered well and all necessary information given. Very pleasant & friendly approach which made for a very pleasant consultation.
Mrs A. Gibbs, Hereford, Herefordshire
*****
Thank you so very much Joy. What could have been a nightmare of decision making didn’t happen. Your guidance and sensible suggestions were very much appreciated. Your professional and friendly approach was very refreshing and I felt confident that my decisions were the correct ones. Your folder of products and personal thoughts is a lovely touch. Very, very happy to have met you.
Miss Kim Carter, Broadway, Worcestershire
*****
Very helpful and knowledgeable, lovely to talk to and friendly, very approachable and would use again because of customer service.
Mr Danny Herbert, Wickwar, Gloucestershire
*****
A very informative and good guide, well put.
Mr P Lucas, Ledbury, Herefordshire
*****
Thank you so much for your time today. Your knowledge and expertise was very clear and much appreciated. I thank you for taking me steadily through the process and I feel we got to the best possible choice for my home.
Mrs Victoria Newland, Gloucester, Gloucestershire
*****
Joy was not only very professional she had clear practical advice and a pleasure to have in my home.
Mrs Clare Hazell, Chepstow, Monmouthshire
*****
Perfect visit. Very happy with swatches/samples. Sorry the grounds were full of mud.
Ms June Cadman, Moreton-in-Marsh, Gloucestershire
*****
Excellent visit, very friendly, went through things thoroughly, well done.
Mr Jason John, Chepstow, Monmouthshire
*****
Thank you for fitting in with our schedule and coming on a Sunday. It has been very useful to go through all the options and have a clear idea of the next steps.
Mr Peter Thompson, Worcester, Worcestershire
*****
Joy was very professional & informative & pleasant!
Mrs C. Simpson, Leominster, Herefordshire
*****
Very courteous, pleasant person. Very friendly. Knows her product and explained everything very professionally. Thank you very much.
Mrs Ash Price, Upton-Upon-Severn, Worcestershire
*****
Joy, extremely well prepared, knowledgeable and personable. Many thanks for your time, a pleasure to have you in my home.
Mr Gary McKelvey, Lydney, Gloucestershire
*****
Very efficient and informative with a wide variety of finishes to choose from.
Mrs Sonia Gravestock, Broadway, Worcestershire
*****
Very professional & friendly service. Product demonstration very useful & informative plus all our questions answered. Good choice of colours. Many thanks.
Mr & Mrs Kevin Thomas, Cheltenham, Gloucestershire
*****
Thank you Joy. You have a very friendly and professional approach – I love your attention to detail ~ slippers etc! You have given me full confidence in the service and product I have just ordered – I look forward to their installation! Thank you again. Julie
Miss Julie Hill, Worcester, Worcestershire
*****
It was lovely to meet Joy. She made the process of choosing shutters and blinds very straightforward with lots of helpful advice.
Mrs Sheila Fellows, Malvern, Worcestershire
*****
Really appreciated the useful advice about the different products. Joy made some helpful suggestions regarding our choice of blinds.
Mrs Nicola Walsh, Stratford-Upon-Avon, Warwickshire
*****
Very good. Joy was a Joy to work with.
Mrs L Burton, Cheltenham, Gloucestershire
*****
Arrived on time. Extremely helpful, able to answer all our concerns. Joy was working under a time constraint and was very happy to do so. Remained cheerful and made us relaxed even under a pressurised home constraint. Well done.
Mrs Janet Waterston, Cheltenham, Gloucestershire
*****
It was lovely to meet Joy. The information she gave us will be very useful so we are able to make a decision on the shutters we choose to order.
Mrs Lisa Lineham, Stroud, Gloucestershire
*****
Dear Joy, it was lovely to meet and talk to you today about bespoke shutters for a round window and rectangle window in our bathroom. You were very informative and patient. The design consultation was very pleasant with no hard sell. Thank-you.
Mr & Mrs Parry, Gloucester, Gloucestershire
*****
It was a pleasure to meet Joy today who explained everything very thoroughly to me. Thank you.
Mrs Gillian Young, Leamington Spa, Warwickshire
*****
Very professional, open and honest. Explained everything well and provided the options exactly as requested.
Mr Tony Kelley, Chipping Campden, Gloucestershire
*****
Very helpful & knowledgeable in all aspects of the blinds that we looked at & also made the whole experience feel more positive with regards to quality of materials & hardware that the company uses.
Mrs Frances Davies, Stroud, Gloucestershire
*****
Thank you for such a comprehensive explanation of all the suitable options. Excellent patience without any pressure. Helped us to choose with confidence. We enjoyed meeting you and conversing to the full!
Judy & Barry Sleet, Ross-on-Wye, Herefordshire
*****
We had a very interesting and helpful visit from Joy, helping us to decide which blinds to fit in our conservatory. We were very impressed with the presentation and explanations.
Mrs J.A. Seabridge, Lydney, Gloucestershire
*****
Joy was very helpful in explaining on all aspects. Very kind and nice personality. Didn’t pressure with anything. Lovely to have her.
Mrs Jenicha Laxmicant, Bishops Cleeve, Gloucestershire
*****
I had a very concise and informative visit from Joy today. The package looks second to none. A lovely range of fabrics with up to date technology.
Mrs Sharon Evans, Hereford, Herefordshire
*****
Had the pleasure of meeting with Joy for a blinds consultation. Joy was very professional, efficient and above all very helpful & understanding. Offered very good advice & looking forward to ordering my new blinds.
Miss Sukhi Bains, Warwick, Warwickshire
*****
Great.
Mrs Elaine Spalding, Ledbury, Herefordshire
*****
Thanks for visit – very professional, on time, options explained, friendly, very good.
Mr William Hurley, Kineton, Warwickshire
*****
You’re lovely. Good stuff.
Mrs Pauline Burton, Moreton-In-Marsh, Gloucestershire
*****
Very efficient and lovely lady. Arrived on time, knowledgeable about products and clear explanation of what could be provided. Thank you for your time.
Miss Sarah Farrington, Stratford Upon Avon, Warwickshire
*****
Joy was very helpful – on time, polite, friendly and a pleasure to have in my home!
Mr Nicholas Chapman, Tupsley, Herefordshire
*****
Excellent service. Once again look forward to additional work to be completed in our new room.
Mr Robert Preece, Haresfield, Gloucestershire
*****
It was a pleasure to meet Joy today. She is very helpful, knowledgeable and professional with excellent knowledge of the product. I would certainly rate Joy as a top sales person. Polite, knowledgeable, professional & willing to help.
Mr Dzmitry Srybny, Cheltenham, Gloucestershire
*****
It was a pleasure to meet Joy. She was pleasant, not pushy! Everything was explained to me very clearly and the blinds demonstrated. I was impressed with the range of fabrics to choose from.
Mrs Susan Dickens, Worcester, Worcestershire
*****
Very professional & informative. Pleasant & obviously very knowledgeable about product.
Mrs Jeanette Williams, Fairford, Gloucestershire
*****
Joy has been very polite & helpful, & has explained everything thoroughly step by step.
Mrs Jennifer Lee, Cirencester, Gloucestershire
*****
Great service, helpful, organised. Will use again.
Mrs Nicola Tyrrell, Earls Croome, Worcestershire
*****
Both Glynn and I would just like to say that we both appreciate your patience and professional advice with choosing our blinds.
Mr & Mrs Letherby, Belvedere, Kent
*****
Thank you so much for your help. Best wishes, Sarah.
Mr & Mrs Leese, Chester, Cheshire
*****
It was nice meeting you and thank you for patiently explaining everything to us.
Mr R Masina, Chelmsford, Essex
*****
Your products and service look excellent and we will come back to you when we’re ready to move forward to the next stage of our project.
Mrs A Brame, Royston, Cambridgeshire
*****
Many thanks for your time. All the best, Behzad
Mr B Sharif, New Malden, Surrey
*****
Joy was a JOY to work with.
Mrs J Worsley, Southam, Warwickshire
*****
Thank you for your time, it was very helpful.
Mr Hughes-Morgan, Swansea, West Glamorgan
*****
Many thanks for all your help with ordering the blinds.
Miss Liu, Stafford, Staffordshire
*****
Thank you for your support.
Mr John Matthews, Westbury, Wiltshire
*****
Lovely to meet you. Thank you for your time. It was helpful to go through the options with you. Many thanks and kind regards.
Mr S Buckley, Beaumaris, Anglesey
*****
Thanks for all your help with this. Wishing you all the best and kind regards.
Mrs Jenny Mottram, Hove, East Sussex
*****
I appreciate your time and attention.
Mr R Decossio, Crowthorne, Berkshire
*****
Thanks for your help. Kind regards, Rodney.
Mr R Gallagher, Kingston-upon-Thames, Surrey
*****
Many thanks for the call and your time.
Mr M Leith, Todmorden, West Yorkshire
*****
Thank you for the time you have taken with us.
Mrs J Redmayne, Lancaster, Lancashire
*****
Thanks for all your help.
Dr Simon Clarke, Manchester, Lancashire
*****
Thank you for your time! I do appreciate it.
Mr N Bowden, Northampton, Northamptonshire
*****
Many thanks for helping out.
Mr F Bustati, Wallington, Surrey
*****
Many thanks for your time and for the information you’ve provided. It looks like a great product.
Mrs C Worthington, Warrington, Cheshire
*****
Thank you for all your help.
Mrs S Kim, London
*****
I am extremely grateful for your expert advice.
Mr N Moon, Malvern, Worcestershire
*****
It was helpful to have you take me though the possibilities.
Mr A Parekh, Pinner, Greater London
*****
Thank you for your time. We will be back in touch when the rest of the house needs doing.
Mr T Haynes, Wallingford, Oxfordshire
*****
Appreciate your time over the past week. I did find all the interactions with you very professional and helpful and would be glad to recommend you to others.
Mr A Gangwal, London, Greater London
*****
Very impressed with your blinds. Thanks again so much for your time and giving us the benefit of your experience.
Mr A Hothersall, Macclesfield, Cheshire
*****
Thanks for your guidance. It was really useful to focus us on what we want.
Mr J Laud, York, North Yorkshire
*****
We have thoroughly enjoyed meeting Dr Madden and learning so much more about the various aspects of Awnings and their fitment. All our questions were answered and this gives us confidence in the product. In this age it is a rare pleasure to deal with someone so professional and pleasant.
Mr Roger Phillips, Fairford, Gloucestershire
*****
Joy was very knowledgeable about the product and overall functionality of the shutters. She also offered some great advice and solutions that helped me make quick decisions. Great meeting Joy.
Mr Steve Garcha, Stourbridge, West Midlands
*****
Thank you Joy for explaining clearly my options for Blinds, in a manner I could understand without too much technical details.
Mrs Joanna Skett, Weobley, Herefordshire
*****
Joy was most helpful and explained things very clearly. We hope to do not only this time but in the future & promise to give you more time.
Mrs Beverley Stanford, Brierley Hill, West Midlands
*****
Joy was very personable and easy to talk to. She arrived on time too so prompt which was great. She is a great face to have to professionally represent the product and brand.
Miss L. Chan, Brockworth, Gloucestershire
*****
After waiting a while to get my blinds sorted it has been an easy and pleasant experience.
Mr Andy Mitchinson, Warwick, Warwickshire
*****
We were pleased to have Joy visit and explain our options for the shutters. She is friendly, warm and professional in her manner. Joy took time to explain our options and the range of shutters available. She was efficient and informative. Thank you Joy.
Mr & Mrs William White, Malvern, Worcestershire
*****
Wonderful professional and friendly service. We are very glad that we asked you to visit – we are much clearer about our shading needs and options.
Mrs Sheila Macbeth, Stroud, Gloucestershire
*****
Complete survey with an array of knowledge. Confident we understand what we would be getting.
Mr Rob Barry, Dursley, Gloucestershire
*****
A very well explained presentation! Joy made everything very clear and we understood all aspects. Joy was incredibly polite and was very very understanding of our needs and personal preferences. A lovely lady!
Mrs B Harris, Redditch, Worcestershire
*****
Very informative, and friendly visit. Good knowledge of the subject and very helpful in providing guidance about the blinds we chose.
Mr Hughes, Barnwood, Gloucestershire
*****
Joy arrived when she said she would. Explained every detail of fitting Blinds. Left me with a few different quotes so I could discuss with my husband.
Mrs Helen Sands, Clehonger, Herefordshire
*****
Thank you so much for all the help in choosing our blinds and screen (for insects). We couldn’t have asked for a more comprehensive description and advice.
Mrs Mary Davies, Colwall, Herefordshire
*****
Thank you for your honest and detailed quote – we now know fully what your company can offer. Many thanks.
Mrs Jo Davies, Hereford, Herefordshire
*****
Thanks for your email. I hope you had a lovely holiday. We did receive the samples, yes – thanks for organising that. We were impressed with the products, and were grateful for your time in coming round to quote so comprehensively.
Ms Russell-Watts, Malvern, Worcestershire
*****
We enjoyed the consultation. Joy made everything very clear & was able to answer our questions competently. Thus we were able to make a decision to go ahead with confidence.
Mrs M Currin, Pershore, Worcestershire
*****
Joy came to look at supplying insect blinds for my house and was extremely professional and pleasant with answers to any questions I had.
Mrs Tracy Land, Upton Warren, Worcestershire
*****
Very friendly and knowledgeable about products. There was no pressure to buy things I didn’t want. She has great enthusiasm for her job.
Mrs Isobel Maher, Worcester, Worcestershire
*****
Joy is a lovely lady who was very patient, polite and cheerful during her consultation in spite of my indecisiveness and really silly questions. She shared her opinion clearly and openly. It was a great consultation and I would recommend her. Thanks for your help.
Miss A Mahmood, Gloucester, Gloucestershire
*****
Very professional and thorough meeting with Joy. Answered all our questions & very good material books to look through. Many thanks.
Mrs M Williams, Worcester, Worcestershire
*****
Joy is very professional and knowledgeable about her product, and is clear about the best system for my home.
Mr G Reid, Worcester, Worcestershire
*****
Joy was very helpful & explained everything thoroughly. It was also nice that there was no pressure to place an order on the spot.
Mrs Kelly Gumley, Bromsgrove, Worcestershire
*****
Joy explained the product very well and although the product didn’t meet our installation specifications for the bifold doors, the patio door was ideal. Joy was polite and informative.
Mr Stuart Barr, Tewkesbury, Worcestershire
*****
This morning’s visit from Joy was very helpful in helping us decide both the fabrics and type of blind most suited to our needs.
Mrs J Clifford, Tenbury Wells, Worcestershire
*****
Joy arrived on time & gave all the information needed. Very helpful & kind. Look forward to receiving the quote.
Ms C Jenkins, Dursley, Gloucestershire
*****
Joy was extremely helpful, professional & efficient. She gave us all the options we needed & excellent advice. Thank you!
Mrs J Colyer, Malvern, Worcestershire
*****
Joy was courteous and answered all our questions. She explained all the price implications & financial arrangements.
Mr R Selwyn, Gloucester, Gloucestershire
*****
Joy has been very thorough & professional today. She has covered every aspect of the process. Thank you Joy!
Mrs Jane Elliott, Lea, Herefordshire
*****
Very good presentation from a very able & pleasant person.
Mr Nourse, Cheltenham, Gloucestershire
*****
Very friendly and comments/advice was very useful. Clear description of services provided and how the work will be undertaken. Felt very transparent. A star*
Mr C Webb, Worcester, Worcestershire
*****
Very friendly. Excellent knowledge of product. Helpful – giving suggestions on what would suit room.
Miss K Loveridge, Ross-On-Wye, Herefordshire
*****
Thanks for your great presentation.
Mr & Mrs R Dobson, Worcester, Worcestershire
*****
A very informative & helpful visit by Joy – she thoroughly explained about the benefits of installing shutters & about the process of installation. Joy is very knowledgeable & very patiently answered my numerous questions – a useful visit indeed.
Dr Jane Stuart, Cirencester, Gloucestershire
*****
Very helpful & experienced lady who was able to answer all our queries on the spot making it very easy for us to make a decision regarding the blinds for our new apartment.
Mr B McDougall, Evesham, Worcestershire
*****
Thank you for a very personal and thorough service.
Miss Rachel Woodhouse, Cirencester, Gloucestershire
*****
Joy, it’s a pleasure meeting you today. Thanks for your professionalism, pleasantness and warmth. Should we decide to invest in the product it would be as a result of your professionalism. Good luck and God bless.
Mr Phillips, Moreton-in-Marsh, Gloucestershire
*****
We would like to thank you for coming to see us in our home. We appreciated your diligence in explaining the mechanics of how your blinds function and the time you took to meticulously draw up the quote. Thank you again.
Mr & Mrs G Whiting, Alderton, Gloucestershire
*****
Very happy with Joy and all the time taken to explain everything with regards to shutters & other options.
Mrs Colleen Procopiou, Holt Heath, Worcestershire
*****
A very painless consultation! Joy was very punctual and most pleasant. Nothing was too much trouble and she was very patient with my questions.
Mrs Christine Robertson, Wotton-Under-Edge, Gloucestershire
*****
Lovely to meet you joy and you answered all our questions especially the ones from my hubby! Can’t wait to see the final product! Many thanks again.
Mrs Susan Hopkins, Gloucester, Gloucestershire
*****
The helpful advice has been much appreciated. Thank you.
Mrs Pauline Fisher, Ross-On-Wye, Herefordshire
*****
Joy is obviously tremendously knowledgeable and diligent. We are currently solving a problem with a new car caused by the lack of those qualities in the dealership so we are very impressed by her professionalism. Very approachable and friendly – a really nice person to deal with. From a sales expert: an excellent consultative sales expert!
Mr & Mrs Beddow, Greet, Gloucestershire
*****
I found Joy to be most helpful & informative, lovely lady to deal with. Oozes confidence. Very professional.
Mrs Kerry Gordon, Abberley, Worcestershire
*****
Joy was prompt, professional, thorough & very pleasant.
Mrs Susan James, Cirencester, Gloucestershire
*****
Joy was extremely helpful & thorough in the explanation and quotes. She helped us make important decisions without feeling pressured or rushed.
Mrs Lucinda Morris, Shipton Oliffe, Gloucestershire
*****
Very comprehensive run through of the product and the various options open to us. Range of colours and fabrics very good. Joy is extremely knowledgeable about her product. The environment created was very relaxed and not ‘pressured’.
Mr Alan Tugwell, Newent, Gloucestershire
*****
Thank you so much for your patience with our decision making. Apologies for your “dusty” clothing. We appreciate your sunny, easy-going disposition.
Mrs Sarah Hardy, Monmouthshire, Wales
*****
Very comprehensive. I am now an expert on shutters! Thank you Joy for all your help.
Mrs Barbara Dadson, Lechlade, Gloucestershire
*****
The initial review meeting (for awnings) was conducted professionally but with a human touch which I appreciated. All of my questions were readily answered. I have a clear understanding of the process of installation and what to expect at the survey stage.
Dr Nigel Williams, Hereford, Herefordshire
*****
Very informative and a fantastic selection of blind and awning fabrics and options available.
Ms Alison Pearson, Barnards Green, Worcestershire
*****
I have enjoyed very much the visit of Joy. She was a very knowledgeable and pleasant person. Thank you.
Ms Fabienne Passey, Cheltenham, Gloucestershire
*****
Joy arrived promptly and was very patient with our queries. The blinds seem to be of very good quality and it was a pleasure to deal with Joy.
Mr & Mrs Jon Butler, Stratford-Upon-Avon, Warwickshire
*****
Joy was very helpful in optimising size and reach of awning for our house and in helping us to choose the optimum product for our budget. She also described the various next steps in the process, e.g., surveyor visit and progressing the low cost finance.
Mr & Mrs Terence Hill, Chipping Campden, Gloucestershire
*****
Very helpful, comprehensive explanation of shutters & demonstration. Thank you.
Mrs Mella Bomme, Leamington Spa, Warwickshire
*****
It has been a pleasure to meet Joy. She has been very informative and helpful.
Mrs Judy Horne, Moreton-in-Marsh, Gloucestershire
*****
Very thorough. Spent time going through options. Very patient even with shouting children. Thank you.
Dr Andrea Philpot, Longhope, Gloucestershire
*****
Thank you for your friendly & efficient service today. You answered all of my queries succinctly and offered options that you thought would be more relevant to our needs concerning the windows in our bedroom.
Mrs Herman-Squance, Hereford, Herefordshire
*****
We were thoroughly happy with the service Joy provided us. Not only the detailed explanation of the product but also the patience she showed as we were very undecided on a number of things. Joy is a credit to the company.
Mr S Thomas, Bredon, Worcestershire
*****
Joy is a very warm and efficient consultant. She is thorough and good at answering questions.
Ms Maureen Roberts, Ledbury, Herefordshire
*****
Joy is a very pleasant & professional person. She explained everything without any pressure. Gave us plenty of time to decide and was extremely helpful.
Mr & Mrs Harding, Badminton, Gloucestershire
*****
Many thanks indeed. Very informative and knowledgeable & patient to answer all our questions and give guidance where required. We very much like the product and are hugely grateful for all your help.
Mrs Mary Jackson, Hereford, Herefordshire
*****
A very productive and enjoyable morning concerning not just blinds but also mattes of more general importance.
Mr Chris Bornet, Hereford, Herefordshire
*****
We found Joy to be very professional, friendly & knowledgeable. We were unsure as to what we needed but Joy very quickly put our minds at rest and talked us through everything in a thorough manner.
Mrs Rose Whitby, Evesham, Worcestershire
*****
Joy was a pleasure to have in our home. She explained everything to us very thoroughly & produced samples & colours to make our choice easy. She was not in a hurry & answered any questions we had. Many thanks.
Mrs Sandra French, Shipston-on-Stour, Warwickshire
*****
Arriving on time, no hard sell. Blinds, etc., explained regarding insulation properties, etc.
Mr Harry Burcher, Monmouth, Monmouthshire
*****
Extremely professional presentation. Joy truly “lives” the products and its quality. She has given us some excellent advice and positive ideas. Many thanks.
Mr & Mrs David Thompson, Pershore, Worcestershire
*****
Joy went above and beyond representing a product, which she did with expertise. She also helped me as a person to come to decisions that I am pleased with. She is a gem!
Mrs Judy Worsley, Southam, Warwickshire
*****
Many thanks Joy for your patient & detailed presentation of the proposed patio blinds. You answered all our questions and we didn’t feel under any pressure to make instant decision.
Mr Graham Weare, Ledbury, Herefordshire
*****
A very helpful & informative review of our requirement. All questions answered & the process beyond the quote was outlined clearly.
Mr Jon Clement, Cheltenham, Gloucestershire
*****
Very happy with the visit today. Joy spent plenty of time explaining the various options and subject to my next project progressing I am sure we will order as quoted. Really good not to have the ‘hard sell’ or any pressure to make a decision today! All very professional.
Mr J Nutbourne, Cheltenham, Gloucestershire
*****
Excellent preparation & presentation. Very helpful above & beyond. Thank you.
Mrs J Carter, Dursley, Gloucestershire
*****
Joy was helpful with her suggestions & her knowledge was evident. Can’t think of any way to improve!
Miss Barbara Kewn, Worcester, Worcestershire
*****
Very prompt and informative. Useful advice on what would suit our windows.
Mrs J Hughes, Stroud, Gloucestershire
*****
Very informative, gave clarity to the problem. Thank you for your visit. Lovely.
Mrs Graesser, Stroud, Gloucestershire
*****
Joy was extremely helpful and informative; a most successful visit!
Mrs Alison Barber, Whitbourne, Worcestershire
*****
Joy was very informative and knew a lot about the product. We appreciated her advice as we didn’t know too much.
Mrs D Marks, Moreton-in-Marsh, Gloucestershire
*****
The free consultation was very insightful and we learned a lot about various aspects of blinds! It was a pleasure welcoming you into our home and your knowledge of the business is impressive! Thank you for your “lesson.” We look forward to having our new conservatory blinds installed so we can actually use the room! All the best.
Ms L Williams, Chipping Campden, Gloucestershire
*****
Joy was extremely professional and very understanding of my small barking dog! Her knowledge was excellent, and her visit was efficient. She asked the right questions to understand my needs right from the start.
Mrs Vanessa Mason, Bishops Cleeve, Gloucestershire
*****
Joy was very clear on all the options available and we decided without pressure to accept her proposals for the Ultra Smart blinds. First class sales lady! Pleasure to do business with her.
Mr Andrew McGorrigan, Broadway, Worcestershire
*****
Thank you so much for your time and enthusiasm, you gave us so much information which made our decision very easy. No hard sell, just something you obviously believe in and value. We feel very happy with the service.
Mrs Caroline Leavesley, Halesowen, West Midlands
*****
A very knowledgeable, personable not to mention patient (!) lady. Nothing has been too much trouble but more importantly no pressure sales which is most appreciated.
Mr Steve Watts, Hereford, Herefordshire
*****
It was a pleasure to meet Joy and feel that we were in expert hands! The presentation and explanations were delightfully clear. Thank you!
Mrs Pauline Saunders, Worcester, Worcestershire
*****
Joy was very informative regarding the product; her knowledge was impressive. She is a very pleasant lady and I felt she covered all aspects superbly.
Mrs Sandra Gee, Kempsey, Worcestershire
*****
Thank you Joy, you’ve explained thoroughly the company and the products – very professional.
Mrs Kim Jeans, Gloucester, Gloucestershire
*****
Joy was most helpful & provided all the necessary information regarding replacement of my window blinds. All options were explored sensitively with a very breezy and engaging attitude.
Mrs O. Parry, Gloucester, Gloucestershire
*****
Thank you for your efficient expertise in explaining and going through things so thoroughly. No pressure applied of any kind and it has been a pleasure going through the process.
Mr Ian Gardner, Worcester, Worcestershire
*****
Joy has been fantastic and talked me through everything perfectly.
Mr Max Dean, Worcester, Worcestershire
*****
A very good visit. Worked outside without complaints and measured while work was going on. Thank you per a quick quote.
Mr Nick Patrick, Worcester, Worcestershire
*****
It was an absolute pleasure to have Joy visit our new home. Very professional. Thanks.
Mr Peter Good, Worcester, Worcestershire
*****
Joy was very thorough in her explanation for the product and service she offers. She took the time to listen to our requirements and to meet our requests and ideas. A great range of colours and styles to look at, lots of choice. Thank you Joy – really looking forward to the blinds being fitted and to enjoying them in our home.
Mrs Hazel Copeland, Hanley Swan, Worcestershire
*****
Joy talked us through all of our options thoroughly and knowledgeably. Her clear and confident manner made everything easy to understand. Thank you Joy!
Mr & Mrs Carter, Ledbury, Herefordshire
*****
Joy was very friendly, helpful and extremely informative.
Mrs Jenny Butler, Hereford, Herefordshire
*****
Very detailed explanations. Good product knowledge. Clearly know your job. Very likeable. Very good product!
Mr Rob Densley, Hallow, Worcestershire
*****
Incredibly professional, very knowledgeable, put no pressure on me to buy, which puts me off dealing with companies. A real pleasure to meet. Joy is an asset to the company!
Mrs B Vaughan, Norton, Worcestershire
*****
Dear Joy, thank you for visiting us to discuss fitting blinds in our conservatory. I must say you couldn’t have been more obliging in answering all our questions, and displaying the different materials that products can be made of and the different colours they can be created in. Kind regards.
Mr & Mrs N Edwards, Cirencester, Gloucestershire
*****
Efficient, timely & very professional. Kept me informed throughout. No pressure. Obvious expertise used to help me make the right decisions. It was a pleasure to meet Joy!
Mrs Faye Kennedy, Dymock, Gloucestershire
*****
Dr Joy kindly visited our new home. She explained, demonstrated different types of blinds, shutters. My heartfelt thanks for her dedicated time and works. Much appreciated.
Dr Salam, Worcester, Worcestershire
*****
Really happy with Joy’s home visit today. Extremely confident and knowledgeable.
Mr Craig Selby, Worcester, Worcestershire
*****
Lovely lady. Many thanks for providing a friendly service in providing a quote for shutters.
Mrs Shirley Lethbridge, Kidderminster, West Midlands
*****
What a lovely lady. It’s been a great pleasure to have you in my home and so helpful with everything I asked about the product. So lovely to have such a rapport with Joy. Very caring and respectful. A very big thanks for all your help.
Mrs Bre Austin, Coleford, Gloucestershire
*****
Joy was very friendly and approachable and also knowledgeable about the products and in giving advice. All the options were made clear and the process explained. No high pressure sales = good!!
Mr David Edwards-Hall, Worcester, Worcestershire
*****
Joy is a very lovely lady that answered all questions asked clearly. We are happy to work with her again and will use her in future.
Mrs Wendy Deering, Greet, Gloucestershire
*****
Joy is a very pleasant & knowledgeable lady. Able to answer all questions and a credit to the company. Very well prepared with samples, etc., and extremely obliging and patient!!
Mrs June Moakes, Wotton-Under-Edge, Gloucestershire
*****
Joy was very professional. Answered all our questions. Very happy with the visit. Thank you.
Mr & Mrs Couchman, Droitwich, Worcestershire
*****
Nice, polite visit. Very thorough explaining everything!
Mrs Ella Canby, Cirencester, Gloucestershire
*****
It was such a relief to have someone like Joy. There was no hard sell, and I was totally made to feel at ease. She was so knowledgeable and had all the information that I needed or wanted to know. Many thanks.
Mrs Elaine Leavesley, Halesowen, West Midlands
*****
Very friendly and helpful. Well thought-out questions, and answered all our questions. Great service.
Ms Jane Davies-Baker, Leominster, Herefordshire
*****
This is the second time I have had the pleasure of dealing with Joy, and I find that she is a most capable salesperson with a very pleasant disposition.
Mr R Arnold, Minchinhampton, Gloucestershire
*****
Thank you for all your info and detail.
Mr & Mrs Myerson, Cheltenham, Gloucestershire
*****
I found this initial visit very informative. Joy was very helpful in helping me understand what considerations I should take into account regards to colour selection (of awnings) and potential constraints.
Mr Adrian Cockerill, Kempsey, Worcestershire
*****
We are very happy with the blinds, the installation and the wonderful service we received from you.
Mr Neil Copeland, Hanley Swan, Worcestershire
*****
With reference to Joy’s visit would like to say how very helpful she was and knowledgeable. What a nice lady.
Mrs Hazel Burton, South Cerney, Gloucestershire
*****
Very polite & courteous. Explanation good. Answered all questions fully. Punctual. All round happy with the services.
Mr J Powell, Bourton-on-the-Water, Gloucestershire
*****
Very knowledgeable about the blinds I was wanting. Helpful at helping me choose patterns/fabrics to match my interior decoration.
Mr Luke Tindell, Cheltenham, Gloucestershire
*****
Dr Joy was very understanding & covered all points asked by myself. I am impressed by the product. Many thanks.
Mrs Melanie Jones, Tetbury, Gloucestershire
*****
A very pleasant morning. Thank you for explaining the operation so clearly, and making valuable suggestions.
Mrs Diana Chester, Worcester, Worcestershire
*****
Today’s visit was very informative and given us plenty to think about before we decide whether to have an awning or pergola. Thank you.
Mrs J Hughes, Newent, Gloucestershire
*****
A warm and friendly experience Joy’s visit proved to be. Very knowledgeable about product and extremely helpful suggestions when we were struggling with colours & fabric choices. Very much appreciated the time spent with us today.
Mrs E. Lawrence, Stonehouse, Gloucestershire
*****
Very professional, listened and provided helpful comments. Did not try to upsell unlike competition.
Mrs Anne Williamson, Malvern, Worcestershire
*****
Joy couldn’t be more helpful or informative, and a delightful person. Explained everything.
Mrs P.C. Pope, Tetbury, Gloucestershire
*****
An all together very pleasant experience. Joy was very knowledgeable about the product.
Mrs Denise Gloster, Stourport On Severn, Worcestershire
*****
Joy worked with good product knowledge in an efficient and professional manner, but also she was friendly and approachable. Joy was able to make suggestions to fit our requirements and enhance our room. Her visit was unrushed and convenient being at home, and nothing was left unanswered. A satisfactory appointment and outlined the next steps in detail.
Mrs Davis-Haller, Cheltenham, Gloucestershire
*****
Joy was an absolute pleasure to do business with! Very informative, nothing was too much trouble…plus the price was right!
Mrs Rita Smith, Chepstow, Monmouthshire
*****
Joy ‘trouble-shooted’ the slightly unusual request & came up with a choice of two solutions. Very helpful & comprehensive service.
Mrs Nikki Stephens, Cheltenham, Gloucestershire
*****
Joy explained every aspect of the blinds thoroughly. Nothing was too much trouble. A very pleasant lady.
Mrs Eileen Wynn, Hereford, Herefordshire
*****
Joy was very helpful and informative and came out with the colour we might like from an aesthetic point of view which suited me down to the ground. She was a delight to deal with and very patient as she had to wait an inordinate time to see us and measure up, etc. Many thanks to her.
Miss Yvette Keauffling, Stroud, Gloucestershire
*****
Many thanks for your time and patience with us Joy. We very much love the blinds that you showed us. The choice and quality are impressive. Although we are not quite in a position to buy as we are still having more extensive work done, we are both sure that we would like to contact you again in a few months time. Kind regards.
Mrs Jo Jenkins, Worcester, Worcestershire
*****
Very comprehensive and informative meeting. Thank you.
Mrs Kate Hunton, Cheltenham, Gloucestershire
*****
What a delightful lady. Very knowledgeable about the product and explained everything so it is easily understood. Very helpful with colour coordination choices.
Mr Richard Vale, Kidderminster, Worcestershire
*****
Had a lovely morning with Joy. Understood all the information and very pleased with the quality of the blinds + fitments. Sorry for talking so very much. You’ve had to work hard to keep me on track!! Great to meet you. Very interested in your articles.
Mrs Sharron Smith, Cradley, Herefordshire
*****
Really pleased with the service. You have been very helpful to my personal needs and have explained everything brilliantly. Thanks for all your help.
Mrs Linda Grummett, Redditch, Worcestershire
*****
It was a great pleasure to have Joy assist us in the selection of blinds for our apartment. She was very knowledgeable about the product and was able to provide us with some very professional assistance.
Mr Jeremy Mason, Hereford, Herefordshire
*****
Joy has been very helpful in narrowing down suitable options to help shade our lounge/bifold doors. She understood where I was coming from and obviously has the experience to recommend solutions that she has seen work elsewhere. She was flexible in visiting at a time that suited us.
Mrs Sally Beeton, Pershore, Worcestershire
*****
Very professional, warm personality, clear on the product. Thanks for everything Joy.
Mrs Sharon Elliott, Coleford, Gloucestershire
*****
I found Joy very professional and friendly. I would recommend her to my friends.
Mr John Simpson, Leamington Spa, Warwickshire
*****
A pleasure to meet you – the right combination of friendly and professional.
Mrs Gill Foster, Stourbridge, West Midlands
*****
Thank you for a lovely informative quote. Everything explained clearly. We felt no pressure or haste to make any decisions. We look forward to our new blinds and them making our conservatory cooler and beautiful.
Mrs Alison Cox, Long Green, Gloucestershire
*****
So very impressed with all the details and expertise provided by you, Joy. It has been a pleasure and we are so excited to see our new blinds and shutters.
Mrs Julia Walker, Shipston-on-Stour, Warwickshire
*****
Excellent service, very helpful and has enlightened us as to pitfalls, etc.
Mr & Mrs Geoffrey Woodhouse, Cirencester, Gloucestershire
*****
Very good informative service. Fully discussed all range of options.
Mr Paul Jackson, Cheltenham, Gloucestershire
*****
Joy has been very helpful today and has a lot of knowledge about the product.
Mrs Trish Dyer, Kidderminster, Worcestershire
*****
A ‘joy’ to meet Dr Joy Madden. All aspects covered and questions answered. Many thanks.
Mr David Reid, Cirencester, Gloucestershire
*****
Thank you for a very informative meeting. Very impressed with products and recommendations given. No doubt an order will be placed.
Mr Northmore, Hereford, Herefordshire
*****
On time – very obliging. Clear explanation & good demonstration of materials, mechanisms & optional extras.
Mrs H.M.Corbyn, Wotton-Under-Edge, Gloucestershire
*****
Concisely and knowledgeably presented information. Thank you.
Mrs Claire Clemence, Hereford, Herefordshire
*****
Joy is the consummate professional and really knows her onions.
Mr Clive Brangwin, Tetbury, Gloucestershire
*****
Joy has been very patient and thorough with her knowledge of the products.
Mrs M Smart, Lydney, Gloucestershire
*****
Joy arrived on time, had complete knowledge of the products offered and produced the estimate efficiently. Having demonstrated the insect screen we decided to proceed.
Mr Neville Creighton, Ross on Wye, Herefordshire
*****
Friendly. Professional, not pressured to buy.
Mrs Jane Jones, Cheltenham, Gloucestershire
*****
Joy has been a real pleasure to have quote today. Super friendly and very informative on all aspects.
Mrs Anna Langridge, Tenbury Wells, Worcestershire
*****
It was a pleasure to meet Joy this morning. She really does know her products. I am very impressed.
Mrs Julie Bamforth, Corse, Gloucestershire
*****
The service was conducted respectfully and on time.
Mrs Jaen Ciriello, Whitbourne, Herefordshire
*****
Joy was very informative and helpful.
Ms Sara-Jayne Phillips, Dursley, Gloucestershire
*****
Fantastic and perfect in every way!
Mrs Suzanne Weaver, Pershore, Worcestershire
*****
All was very very lovely and Joy was very helpful. I am looking forward to having my remote controlled blinds. I chose a lovely pattern.
Miss Kathy Gooding, Kings Stanley, Gloucestershire
*****
The whole experience was a pleasure. Joy was very knowledgeable and informed about everything we needed to know – her experience allowed us to make informed and better choices! Thanks.
Mr W Ascham, Cheltenham, Gloucestershire
*****
Excellent service. Everything explained in detail. Looking forward to getting blinds from you.
Mrs Berry, Gloucester, Gloucestershire
*****
Very knowledgeable with lots of good ideas. Looked at solutions rather than problems. Very pleasant to have visiting our home.
Mrs Rosa Levitt, Dursley, Gloucestershire
*****
Joy was wonderful! She realised I was in a rush and she gave me efficient yet thoughtful advice on 3 different sections of my house. Joy has a good eye for details and sound advice on colours & textures that will work in the given solution. A pleasure to know you, thank you.
Mrs Jannene Collier, Cirencester, Gloucestershire
*****
Very efficient and thorough, with a lovely, gentle manner. Thank you.
Mrs Lisa Atherton, Worcester, Worcestershire
*****
Joy came to visit our new home to discuss electric blinds. The service was very good. She went into detail about the product. We were very happy with her service.
Mr & Mrs J Whitelegg, Cheltenham, Gloucestershire
*****
Thank you for visiting us. Joy was very helpful and had good advice on the blinds for the type of window and style that suits the house. She was very lovely with our girls too!
Mrs Emma Invine, Cheltenham, Gloucestershire
*****
We have just enjoyed a very thorough analysis of our two possible installations. Joy was extremely knowledgeable and helpful, so we look forward to making a decision to use your Company services.
Mr Michael Partridge, Warwick, Warwickshire
*****
Joy was very thorough and made sure we understood all our options, and indeed helped us with our colour choice. We did not feel pressurised at all and are looking forward to having the blinds fitted.
Mr & Mrs Preston, Westbury On Severn, Gloucestershire
*****
Love the idea of the pleated blinds for my gable window. Lots of choice in fabrics.
Mrs Caroline Beavan, Hereford, Herefordshire
*****
Very pleasant and very informative. Straight to the point which I liked!
Mr G Collins, Dursley, Gloucestershire
*****
Very helpful & informative. Lovely lady with good knowledge. Thank you Joy.
Mrs Clare Cruft-Deacon, Kington, Herefordshire
*****
Very comprehensive explanation & advice on options & process. Organised & clear instructions & very personable.
Mrs Natalie Buttriss, Ross-On-Wye, Herefordshire
*****
Very informative visit – all questions and queries answered! Many thanks!
Mrs Alison Hutchings, Monmouth, Monmouthshire
*****
Joy was lovely, very professional & answered all our questions & very friendly & helpful.
Mrs Melanie Churchill, South Cerney, Gloucestershire
*****
We found Joy to be thoroughly helpful and knowledgeable. She answered all our many questions and was very thorough with all measurements and information.
Mrs Judith Meikle, Bredons Norton, Gloucestershire
*****
Very happy with consultation. Joy arrived on time, was knowledgeable about the product and helpful with design choices, but without applying any pressure. I would definitely contact her again in the future for any further products.
Ms Jane Muncer, Cirencester, Gloucestershire
*****
Joy has been a great help and very professional. Her knowledge of the products and experience was invaluable.
Mrs Tina Jukes, Worcester, Worcestershire
*****
Very thorough & descriptive explanation of all products & services.
Mr Simon Horton, Churchdown, Gloucestershire
*****
Informative & helpful. Understands the issues and quotation is clear. Thanks.
Mr H Elwes, Cheltenham, Gloucestershire
*****
Joy was very helpful with the choice of blinds. Explained everything in a pleasant manner and no pressure sales used which I wanted.
Mr Paul Kemp, Hereford, Herefordshire
*****
Joy arrived very promptly and explained in detail the full range of all products available. She explained the 3-stage payment process, and I felt comfortable with the home visit. Thank you. Regards, Robert.
Mr Robert Payne, Gloucester, Gloucestershire
*****
Very pleased with Joy’s knowledge of blinds. She was very polite. She is a credit to the company. No hard sale. Straight to the point. Very comfortable with everything, colour choice + type of blind. Well done Joy. P.S. enjoyed the folder with her clips in.
Ms Cathy Green, Worcester, Worcestershire
*****
Joy clearly enjoys her role and her patience & sensitivity were much appreciated by 2 OAPs who had great difficulty making a decision.
Mr & Mrs Barry Armstrong, Worcester, Worcestershire
*****
Joy was extremely helpful & cheerfully went through all her demonstrations. A very friendly & nice person. Glad to have met her!
Mrs A. Wright, Hay-on-Wye, Herefordshire
*****
Joy was a real pleasure to deal with. She was very knowledgeable and all the samples look very good quality. Many thanks.
Mrs Emma Kemili, Worcester, Worcestershire
*****
Joy, thank you very much for your time and clear explanations of everything. You have helped us fully understand your product range with professionalism, humour and engaging manners. Regards.
Mr & Mrs Robert Stubbings, Hereford, Herefordshire
*****
We are so happy with our blinds on our bifold doors. They look so neat as they fit in the frame, we have kept our spacious look, we can fold back the doors in the summer without any damage to the blinds. The guys that fitted them were very professional and Joy, who came to consult with us, was very knowledgeable of the product and gave us so much advice and ideas. In fact we are so pleased with the product we have called Joy back in to help us with kitchen blinds and blinds for 2 skypods. So would readily recommend the company.
Mr & Mrs Robert Parkes, Stourport-on-Severn, Worcestershire
*****
Very helpful – good, complete extensive advice. Pleasant personality.
Dr & Mrs R Fitchford, Stratford Upon Avon, Warwickshire
*****
A very enjoyable visit from Joy and all sorted very easily. A pleasure!
Mrs Karen Williams, Evesham, Worcestershire
*****
A very pleasant lady who is well versed in all things “BLIND.” Thoroughly convinced of the quality of the product that she so well demonstrated.
Mr Guy Searle, Hereford, Herefordshire
*****
Consultation carried out with every care and consideration.
Mr Richard Arnold, Stroud, Gloucestershire
*****
Joy was a Joy, and very polite and professional. She was very helpful with ideas and design. I look forward to seeing the blinds installed.
Mr David Pitt, Bromsgrove, Worcestershire
*****
Joy has been very helpful, knowledgeable & professional. My knowledge of blinds has increased. A very pleasant young lady.
Mr Paul Guy, Gloucester, Gloucestershire
*****
Very happy with Joy’s visit today. Informative and helpful with good information on product.
Mrs June Lemarechal, Tewkesbury, Gloucestershire
*****
Fitted very efficiently around my time constraints.
Dr Averil Macdonald, Monmouth, Wales
*****
Joy was very pleasant giving a good display of blinds. Very nice to talk to. Would recommend her to anyone. Thank you.
Mr Roberts, Stonehouse, Gloucestershire
*****
Joy was very helpful & thorough. She was very knowledgeable and informative. Very pleasant – and not pushy.
Mrs Carole Hirst, Martley, Worcestershire
*****
The design consultation which was carried out at my home was very professional and Joy was very informative about all the different blinds that are available and what would be suitable for our needs.
Mrs Theresa O’Connor, Southam, Gloucestershire
*****
Joy came today to quote for shutters in our lounge. She was very friendly, clear and efficient and helpful in providing information. Thank you.
Dr R Chitnis, Chepstow, Gwent, Wales
*****
Joy was very informative during her visit. She listened and responded to our requirements with the products she felt best suited our needs. Ideal level of service.
Mrs Carla Matthews, Whiteshill, Gloucestershire
*****
Very professional, thorough and patient!
Mr Adam Osorio, Worcester, Worcestershire
*****
Joy was very helpful and explained everything clearly. She answered all our questions concerning the fitting and maintenance of the blinds.
Mrs Agnes Major, Churcham, Gloucestershire
*****
Joy was very thorough and professional. She was friendly and approachable. I was not left in any doubt about her assessments of my needs regarding the different options available.
Mr David Woodall, Worcester, Worcestershire
*****
Very professional, friendly service.
Mr & Mrs Les Bate, Redditch, Worcestershire
*****
Joy visited us and gave us a comprehensive description of blinds for our conservatory. She showed us a range of colours for the blinds and we understood their fitting and quality. The different ways of payment were explained very clearly. We were impressed with Joy’s expertise and would certainly recommend the company to our friends and family.
Mrs Judith Sealey, Tewkesbury, Gloucestershire
*****
The blinds have been installed and they look absolutely beautiful. Thank you for your help in the choosing of them. I’m thrilled how they look. Thank you again.
Mrs Ro Althorp, Oakridge, Gloucestershire
*****
Joy has been thorough, patient and professional in her explanation of how the product functions. Her warm, friendly manner made the visit positive and reassuring. I think Joy did a super job!
Mr & Mrs Keast, Chepstow, Wales
*****
Joy was lovely. She explained different types of blinds & mechanisms to us, describing the benefits of each. She advised us on which blinds would best suit our needs. Each window was measured and she described how the mechanisms of each blind would work. In all a very thorough job and a very pleasant person. Thank you.
Mr & Mrs Surrell, Lydney, Gloucestershire
*****
We had the pleasure of Joy’s company for most of a busy Monday morning. Joy was patient and polite and not at all pushy as some company representatives can be. Her professional and courteous manner made her explanation of the products very simple to understand. Joy also gave some very practical advice on the type of blinds we ought to buy, as well as some useful suggestions on interior design.
Mr & Mrs N. Kavanagh, Cirencester, Gloucestershire
*****
Very pleased with the initial visit. Joy was very knowledgeable, friendly and guided us through what turned out to be a complicated plan with different options involved. Thank you.
Mrs Jane Thomson, Upton-Upon-Severn, Worcestershire
*****
We were extremely pleased with the detailed information given to us by Joy in order for us to decide the right blinds for our home. We had a specific idea what we were trying to achieve and after lengthy consultation with Joy we are happy with the blinds we have decided to install. Joy was efficient and professional and pleasant to deal with.
Mr & Mrs Robert Preece, Stonehouse, Gloucestershire
*****
We were very pleased with Joy’s expertise knowledge on window blinds. She was very courteous and helpful.
Mr & Mrs Hunt, Hanley Swan, Worcestershire
*****
Joy made an excellent presentation of the blinds. She has an excellent manner and was very professional throughout the consultation. Her enthusiasm for the product was well founded by her knowledge & experience. She was able to answer our questions confidently and clearly. We are impressed and confident of her ability to advise us.
Mrs Sue Page, Stroud, Gloucestershire
*****
It was a pleasure to deal with Joy. She has been very helpful and patient. She has explained everything thoroughly and as a result, we are happy to proceed.
Mrs Barbara Mills, Malvern, Worcestershire
*****
Punctual, polite, friendly, thorough, informative, knowledgeable. Thank you.
Mrs Liz Carr-Archer, Warwick, Warwickshire
*****
Joy was very prompt. Lovely lady who answered all my questions and was very patient with me as I am quite fussy and at times unable to make up my mind. Many thanks.
Mr Jonathan Bristow, Worcester, Worcestershire
*****
Very helpful visit with a lot of useful information provided. The attention to detail and help with design advice was very useful and excellent product knowledge. A first class service.
Mr P. Bounds, Kington, Herefordshire
*****
Joy was informative, knowledgeable and extremely helpful in all areas.
Mrs Gail Rymkiewicz, Bromsgrove, Worcestershire
*****
A very informative and friendly visit from Joy – everything was most efficiently explained and the questions we could think of were answered well. A lovely lady.
Mrs Elizabeth Lewis, Tewkesbury, Worcestershire
*****
Joy is very knowledgeable and polite. She did not make a hard sell which we appreciated. Her style was just right and she explained all the steps in an informal & pleasant manner.
Mrs J Rasmussen, Stroud, Gloucestershire
*****
Joy was very pleasant & helpful. The company has a very good range of colours & patterned blinds. I found exactly what I imagined in a blind – colour & pattern.
Miss Erica Warr, Ross-on-Wye, Herefordshire
*****
Joy was extremely helpful and thorough in exploring the options and implications for my requirements and gave good advice about what would work well for our home and price range. Thank you!
Mr Gordon Birrell, Stratford-Upon-Avon, Warwickshire
*****
It has been nice meeting Joy for the first time and discussing about the blinds. She has got a great interactive personality which is a great asset as a sales/marketing person. She is nice and free to talk to, explaining all the details and options about the blinds. She explained with her experience the best option that suits my place as an advice for me to decide. She also explained to me about the payment options available with leaflets. From what I can understand about Joy, she “holds no bar” to deliver her objectives. She is an asset.
Mr Raphael Agboola, Quedgeley, Gloucestershire
*****
Pleasant, informed, helpful, not pushy!
Mrs Rosemary Williams, Ledbury, Herefordshire
*****
Very helpful, fully explained all the options with clarity. Great samples of the product.
Mr A Butler, Brockworth, Gloucestershire
*****
We very much enjoyed Joy’s visit and found her very well informed and straightforward in our discussions.
Mr David Barrett, Worcester, Worcestershire
*****
A charming lady who was so helpful. Can’t wait for my blind to come.
Mrs Alison Blood, Gloucester, Gloucestershire
*****
A very pleasant lady who arrived on time. Good advice given as to the most appropriate blinds for our needs. Friendly, efficient & sympathetic.
Mr & Mrs John Shipway, Stourbridge, West Midlands
*****
A relaxed straight forward, easy to understand quote from someone who knows what they are talking about. I never felt pressurized or under any obligation.
Mrs Billie Jones, Hereford, Herefordshire
*****
Joy has been a pleasure to deal with – always open and ready to patiently explain any technical issues that arose and we look forward to having the products installed. We will especially eagerly anticipate the use of the blinds with which we were particularly impressed.
Mr Stephen Wood, Amberley, Gloucestershire
*****
Joy was very helpful and patient with us in explaining all the options. Thank you.
Mrs N Furner, Bourton-On-The-Water, Gloucestershire
*****
Thoroughly helpful and pleasant visit from Joy. She could not have been more helpful and informative. She was very punctual and accommodating of a good time to visit. In summary, a very professional service.
Mrs Catherine Bates, Worcester, Worcestershire
*****
We found the range of materials and colours to be of the best found on the market so far. The blinds were competitively priced. All our questions were answered during the visit and we found Joy to be helpful.
Mr & Mrs Russell Green, Coleford, Gloucestershire
*****
Blinds have been installed – delighted with them – makes SUCH a difference. The installation was superb. We are off on hols next week so will have to delay our enjoyment of blinds. Hope you are well. Our best wishes.
Mr & Mrs Joll, Slough, Middlesex
*****
I would like to thank Joy for all her patience & guidance regarding the different options for roof & conservatory blinds. Nothing was too much trouble. A lovely lady who I look forward to meeting again soon with my husband.
Mrs C Wellfair, Churchdown, Gloucestershire
*****
Very positive experience. Joy was very friendly & professional.
Mrs Jane Collard, Cirencester, Gloucestershire
*****
Arrived on time, was very knowledgeable about products, gave honest opinion on all options to help with my choices. No hard selling, very helpful.
Mrs Andrea Thompson, Wyre Piddle, Worcestershire
*****
Joy was very pleasant and answered all my queries perfectly. She obviously knows her business inside out.
Mrs S Martin, Sheepscombe, Gloucestershire
*****
Joy was extremely helpful and informative. Thank you for your time.
Mrs Bernadette Wood, Cinderford, Gloucestershire
*****
A thorough descriptive appointment. Impressive products and product knowledge. Joy is an asset to the company.
Ms C Cullis, Amersham, Buckinghamshire
*****
Thank you so much Joy!! You have been amazing.
Mrs D Lane-Miles, Evesham, Worcestershire
*****
The installation (of 2 awnings) was great. We absolutely love them and they are amazing in this hot weather at shielding the back of the house from glare. My neighbour is quite interested and may be in touch. Thanks for your help.
Mrs E Turvey, Tytherington, Gloucestershire
*****
Our requirements were more complex than even we had realised but Joy was extremely helpful and we feel confident and happy with the choices she helped us make.
Dr Nicholas Meyer, Ledbury, Herefordshire
*****
Very informative and helped us visualise what the different products look like. Something we would very much want to do in the future.
Miss Fiona Gordon Smart, Cheltenham, Gloucestershire
*****
Very thorough. Made sure we understood everything. Polite and courteous lady. Looked at lots of samples. Going the extra mile to try and get bespoke blinds made in extra length for your window. Great service so far.
Miss Vicky Jones, Lydney, Gloucestershire
*****
Joy was very thorough and enthusiastic about the blinds. They are a beautiful product and very sophisticated and we love the fact that the blinds are on each individual window as they are an amazing feature. Thank you Joy. You were fab and not at all pushy.
Mr Richard Knowles, Cwmbran, Gwent
*****
Smashing lady! Very helpful and informative. Perfect description of the various options available! Thank you.
Mrs Debi Tutton, Stinchcombe, Gloucestershire
*****
Very professional service. Joy took us through the whole process from start to finish; answering all of our questions and without any pressure being placed on us to proceed.
Miss Caroline, North Gloucestershire
*****
It has been a real pleasure to meet Joy who has been so wonderful in explaining the whole process so succinctly. She has such a wealth of experience and knowledge and it has been a delightful experience to work with her. Thank you so very much.
Mrs Valerie Stanley, Longtown, Herefordshire
*****
Joy was very friendly and helpful. She clearly knows her business and was able to answer any questions that we raised with confidence. She helped us with the colour choice and made the whole experience a pleasure. I was pleasantly surprised by the overall price and am looking forward to the installation of my new blinds. Thank you.
Mrs Jane Lander-Taylor, Malvern, Worcestershire
*****
A very helpful and informative visit from Joy. We are looking forward to our new blinds!
Mrs Christine Langridge, Hucclecote, Gloucestershire
*****
We felt Joy did a wonderful presentation & was very knowledgeable. We liked the fact that everything was explained in details in layman’s terms. We didn’t feel pressurised in any way.
Mr Doud Lewis, Much Wenlock, Shropshire
*****
Excellent explanation and very helpful. Friendly and pleasant manner. Very accurate about needs. Punctual.
Mrs Odilia England, Stroud, Gloucestershire
*****
We appreciated Joy’s expertise and professionalism in providing an excellent demonstration of the products available to suit our needs.
Mrs Diane Canadine, Chepstow, Wales
*****
Very happy with the advice and the level of knowledge/understanding of Joy. A very enjoyable session – no hard sell – the quality of the product and the personality of the advisor was more than sufficient!
Mr & Mrs Andrew Mottram, Bromyard, Herefordshire
*****
Very informative on products, installation. Good selection of products/materials used. Excellent all round, not one question unanswered. A pleasure to have discussed with.
Mr Gary Lewis, Hereford, Herefordshire
*****
Joy was charming – so helpful. She knew what she was talking about. So good, bought the blinds. Thank you.
Ms Sian Brady, Stroud, Gloucestershire
*****
Joy was very professional and knowledgeable. It was very nice to receive a thank you note after her visit. Installation – Quicker than I expected to install and works very easily & simple to use. All staff have been very helpful from start to finish and I have been kept informed throughout. Good quality and professional service.
Mr & Mrs Prieg, Gerrards Cross, Buckinghamshire
*****
Joy arrived on time. She was polite and professional whilst here at the Care Home. She explained step-by-step her progress and was happy to answer questions.
Mrs Deanna Bishop, Gloucester, Gloucestershire
*****
Very clear with information.
Miss H Lewis, Hereford, Herefordshire
*****
– Very easy to talk to
– Not pushy when making a sale (which is nice)
– Knowledgeable about product
– Genuine person, honest
Mr Chris Rolfe, Abbeymead, Gloucestershire
*****
Joy was very approachable. It was a very professional presentation. Very impressed by the quality of the products and their functionality.
Dr M Jilani, Abergavenny, Gwent
*****
The visit from Joy was simply a repeat of her first visit. Everything was conducted with friendly professionalism and care.
Mr Kevin O’Gorman, Cheltenham, Gloucestershire
*****
Nice, friendly service. Professional help and advice throughout the visit. Very satisfied customer.
Miss Natalia Zak, Besford, Worcestershire
*****
I found the experience of Joy explaining about the blinds very clear and understandable. She was very friendly and helpful and knowledgeable about the product with very useful advice.
Ms Judy Wade, Cheltenham, Gloucestershire
*****
Just a note to let you know we are delighted with the blinds. They have really finished off the conservatory perfectly. The design of the blinds blend in well with the conservatory. It’s the icing on the cake and we congratulate you for producing such good products. We would also like to thank you for your very professional input and we look forward to enjoying out conservatory for many years to come. Thank you once again for your help and time.
Mr & Mrs Brian Carter, Fladbury, Worcestershire
*****
We found Joy to be very helpful in helping us to choose and decide in going ahead with buying shutters for our lounge. Relaxed but knowledgeable. Just the right balance – thank you.
Mrs S McIntyre, Dursley, Gloucestershire
*****
Joy was a delight to deal with and delivered an extremely professional consultation service.
Mrs Alison McKeon, Ledbury, Herefordshire
*****
Excellent service. Joy was on time and very thorough with the consultation presentation.
Mrs Zenaida Austin, Malvern, Worcestershire
*****
Very thorough. Explained everything well. Impressed with the product.
Mrs Bernadette Trigg, Bredon, Gloucestershire
*****
Just a Thank-you very belated, but we are in the last part of completion of our conservatory for which we are delighted with everything. The choice of colour pink really sets it off. So once again many thanks. We will definitely recommend you to our friends & family. Everything matches perfectly.
Mr & Mrs Garrick, Guildford, Surrey
*****
What an asset Joy is! She has now visited us three times and we have finally finished fitting shutters and blinds in our new house. Joy is a delight to deal with, courteous, endlessly patient and always full of interesting ideas and thoughts – some to do with blinds and shutters and others just simply little gems on life.
Mrs Sheila Marshall, Stourbridge, West Midlands
*****
Very friendly & relaxed consultation. Experience clearly evident in explanations of designs. Appointment not rushed. Lots of opportunity to ask questions in non-rushed, non-pushy environment. Thank you.
Ms Heidi Milestone, Ludlow, Shropshire
*****
I found Joy pleasant, helpful and enthusiastic. Willing to answer any query & showing respect and understanding of my requirements.
Ms Marion Craib, Hereford, Herefordshire
*****
Very thorough. Joy explained everything in detail – couldn’t have asked for more.
Mrs Mary Jones, Redbrook, Gloucestershire
*****
We were impressed that you arrived on time and also with the manner in which you advised us and dealt with our requirements.
Mr Thomas Mocroft, Kingswinford, West Midlands
*****
Joy was absolutely fantastic on our appointment today, clearly described and evidenced all the benefit of the products.
Mr Craig Baldwin, Shurdington, Gloucestershire
*****
The quality of the product & the functionality looks impressive. The product appears to fit our needs for an attractive & discrete solution.
Mrs Kimberley Tiffney, Abbeymead, Gloucestershire
*****
Joy is a very personable, straight forward and honest lady. We felt that we were being offered the very best service and were left in no doubt of the quality of the product.
Mrs Ruth Patel, Inkberrow, Worcestershire
*****
Very thorough, great detail. Thoroughly understood options available and process.
Mrs Lacey Moody, Droitwich, Worcestershire
*****
Arrived on time, was knowledgeable and helpful about our particular problems with our conservatory. She gave us several choices re roof/window blinds, remote controls, etc., so we were able to make an informed choice to suit our needs (and pockets!)
Ms Gwyneth Marsden, Monmouth, Gwent
*****
Full of information, very helpful, lots of ideas and professional approach.
Mrs Mandy Morgan, Belmont, Herefordshire
*****
I was impressed with the product range available. Each stage of the process was explained to me. There was no pressure to purchase the items and a professional service was offered. Thank you very much for your time and patience.
Ms Marjorie Morris, Halesowen, West Midlands
*****
Joy was very knowledgeable about the products and provided good advice on the products which would most suit the windows. She was helpful and friendly and put me at ease.
Mr Mark Stubbs, Stroud, Gloucestershire
*****
Hello Joy, I hope you are well and have had a successful summer. We love our blinds! You must come and see them!
Mr Paul Marsden, Reading, Berkshire
*****
Joy arrived at the time arranged and was smartly presented with a pleasant and friendly manner. The technical specifications, benefits, etc., of the blinds were discussed fully after process of elimination determined they best met our need. Joy took care to answer any queries, explain the company and ethos. It was a pleasant experience and I enjoyed meeting and talking with her.
Mrs Sandra Bishop, Cheltenham, Gloucestershire
*****
Everything well explained and professionally brought over.
Mr Richard Parkes, Hereford, Herefordshire
*****
Very pleased with the details and information given by Joy. Easy to understand the benefits of the product. The presentation was professional and a very pleasant experience. Joy is a very nice lady.
Mrs E S Phillips, Chepstow, Gwent, Wales
*****
Joy was very good in explaining things about the product and the blinds look very good.
Mrs Jane Morton, Lydney, Gloucestershire
*****
Joy was very helpful and pleasant.
Mrs Jacqueline Baker, Caldicott, Monmouthshire
*****
Good quality blinds, especially liked the functionality of how the blind is fitted. Huge range of colours to choose from, and liked the fact that we could see them stuck onto the window. Joy was very informative and knew about the product in great detail. She also gave tips and ideas. Did not pressure us to make a decision straight away. Very useful having this consultation and Joy was a pleasure to talk to.
Mrs Nishaat Hussain, Worcester, Worcestershire
*****
Many thanks for your visit. Everything was professionally presented and clear. Many thanks for your help.
Mr Ian Folland, Pershore, Worcestershire
*****
This has been a very pleasant visit. I’m very pleased that Joy has been very upfront about everything, and all went very smoothly. I was so pleased to have met Joy.
Mrs Elaine Stevens, Hereford, Herefordshire
*****
I spent a very pleasant morning with Joy, who explained everything about the blinds and their many advantages. I am most impressed.
Mrs Gwen Moore, Pandy, Gwent
*****
Joy was extremely friendly and very knowledgeable. Made my experience buying blinds very easy.
Mrs Dian Longley, Hucclecote, Gloucestershire
*****
A very professional visit. Time given to explain everything thoroughly. No pressure to buy. A relaxed and pleasant experience.
Mrs Vanessa Dodd, Rugby, Warwickshire
*****
I have found Joy very helpful and understanding regarding our requirements – which are not straightforward. I feel for us we have come to a satisfactory conclusion – with thanks to her helpful input. A very charming lady.
Mrs Sally Trump, Saul, Gloucestershire
*****
Very helpful and thorough presentation & mercifully not pressurising. Left feeling positive about the visit and product.
Mr Richard Worthing-Davies, Brecon, Wales
*****
I was very pleased with the appointment – Joy is very easy to get on with. The products and service are of a very high standard. I’ll certainly be recommending Joy to others.
Mr Michael Blackwell, Teddington, Gloucestershire
*****
Extremely knowledgeable and helpful over our choices today. Many thanks.
Mr & Mrs Brian Lewis, Wellesbourne, Warwickshire
*****
Dr Madden was very helpful in assessing our needs with regards to the blinds we require in our situation (a school hall) and appears to have a comprehensive and detailed knowledge of the products available.
Mrs Debra Mould, Bodenham, Herefordshire
*****
Very helpful, yet unobtrusive. Very good explanations and helpful comments.
Mrs Susan Dolman, Pershore, Worcestershire
*****
Joy was very efficient and willing to spend time getting all the details right. We look forward to having blinds to enhance our new extension.
Mrs Rosemary Hanna, Powys, Wales
*****
Very helpful – describing materials and operation of blinds clearly.
Mrs Gwendolyn Cox, Uphampton, Herefordshire
*****
Prompt and Professional. All explained to our satisfaction.
Mr Des Trehearne, Longlevens, Gloucestershire
*****
A thorough description of the blinds and of the positive ideas of using Pinoleum. Good use of display material clinched the deal. Thank you very much for answering my questions the other day and being so helpful.
Mr James Suter, Crickhowell, Powys, Wales
*****
Joy demonstrated with knowledge of the blinds and efficiency, inviting us to ask her any questions along the way about the product, providing us with literature & samples.
Mrs & Mrs John Avery, Coleford, Gloucestershire
*****
A real pleasure to meet with someone who was very informative, courteous, and, at last – a real person! She is a great asset, and was able to demonstrate the advantages and drawbacks of particular blinds. A wonderful range of colours and patterns and showed much patience with our Field Spaniel, who was having a boring day!
Mr Graham Hale, Hereford, Herefordshire
*****
Very professional and informative.
Mrs Vicki Gillis, Stratford Upon Avon, Warwickshire
*****
Joy was punctual, knowledgeable & professional. She answered all of our questions to a satisfactory level & was courteous for the duration of her visit.
Mr Neil Chapman, Tupsley, Herefordshire
*****
This has been a most informative and interesting afternoon! I had no idea what a complex process the provision of conservatory blinds can be. It has been a very pleasant experience. I am most impressed with the product, the presentation & the personality.
Mrs Julie Wilmot, Stourbridge, West Midlands
*****
A very informative and efficient presentation of products and services. Giving plenty food for thought and providing enough information for us to eventually make an informed decision on how to proceed. Joy is very friendly and easy to talk to making the task of asking questions easy for us. She is very knowledgeable about the products they have to offer.
Mr Davies, Monmouth, Monmouthshire
*****
Joy was knowledgeable about the products and helpful in advising on colours + details of what we needed.
Mrs S Gittings, Bussage, Gloucestershire
*****
Prompt / on time. Very knowledgeable. Really good service – thank you Joy!
Miss Michelle Mullan, Droitwich, Worcestershire
*****
Joy was very professional in her approach and explained everything clearly to me.
Mrs Mary Baker, Barnwood, Gloucestershire
*****
Lovely person to talk to. No pressure whatsoever. We were told everything up front. Many thanks.
Mr John McDonough, Brecon, Wales
*****
Joy has been an absolute delight. I feel like I have known her for ages. Has spent a very long time with me to get my blinds/shutters package to suit me. I was adamant I wasn’t going to commit today, but Joy was helpful and the price was good that I have committed and I am very pleased.
Mrs Yasmin Page-Jones, Newent, Gloucestershire
*****
In keeping with the previous ‘visit’ over 10 years ago when the current conservatory blinds were ordered, Joy provided a most professional & exemplary service. Everything explained to our satisfaction & we would have no hesitation endorsing any further request re feedback on this morning’s visit/appointment. Thank you Joy!
Mr R Pearson, Worcester, Worcestershire
*****
It was a pleasure to meet and talk with Joy today. It was a very interesting and well presented meeting – we were very happy with the professionalism and manner of the visit!
Mr Nick Parker, Charlbury, Oxfordshire
*****
Joy was very friendly and I was happy with the information provided and especially with the fact I could see and try out a model of the proposed fly screen.
Mrs Lynn Bartlett, Gloucester, Gloucestershire
*****
A very professional job. Nothing too much trouble. I was very impressed.
Mrs Joanna Ainge, Newton, Warwickshire
*****
Joy arrived on time & was very clear in explaining the blinds & services provided. The product appears first class & meets our requirements. We were very pleased to place an order.
Mr J Hemming, Stroud, Gloucestershire
*****
Joy was a very nice helpful lady.
Mrs Maggie Ross, Birmingham, West Midlands
*****
Thank you for your comprehensive review of our somewhat complicated requirements for our new blinds. You dealt with the requests sympathetically and with good humour but no pressure. We are completely happy with our existing blinds and expect the new ones to be equally satisfactory.
Mr & Mrs John Sterry, Tewkesbury, Gloucestershire
*****
Very informative & understanding of product.
Mr Richard Keates, Droitwich, Worcestershire
*****
I had been considering blinds for some time & had looked at various companies. Joy came out to my home and spent a lot of time with me talking through the options to make sure I chose the right product for me. I so appreciate that she came to see me on a Sunday. How many organisations would be willing to do that? What a great asset to the organisation to have someone so enthusiastic and dedicated as Joy! Thank you.
Ms Jennie Priest, Stourbridge, West Midlands
*****
Whatever blinds we decide to order & the decision is still to be made [as I write this] I can honestly say that Joy [by name & nature] has made it – is making it – an enjoyable experience. Bottle her! & sell thousands of bottles.
Mr Glyn Rees, Usk, Gwent
*****
Thank you for your help in showing all options. Very friendly, informative and knowledgeable. Quality of product is top standard and we hope to purchase shutters in the future.
Mrs Charlotte Dainty, Quedgeley, Gloucestershire
*****
Friendly and informative. Very helpful.
Ms Rachel Reynolds, Chipping Norton, Oxfordshire
*****
The catalogue with all of the pictures showing the shutters was very well laid out and displayed the products lovely. The whole visit was very relaxed and I felt no pressure at any time. Joy was an extremely polite and warm person who made me feel comfortable throughout the whole consultation.
Mrs Kim Sengul, Worcester, Worcestershire
*****
On making my appointment for conservatory blinds I was very pleased to meet Joy. She was very friendly and a pleasure to know, also very helpful. I would certainly recommend her to anyone wanting blinds, a very nice lady indeed.
Mrs Rose Sheppard, Telford, Shropshire
*****
Joy is a joy. She gave us a very thorough presentation & we felt very comfortable in her presence.
Mrs Carol Smith, Malvern, Worcestershire
*****
It was lovely to meet you and having had the conservatory’s roof blinds installed. Since they were installed, we have noticed that the conservatory is now warmer and one heater is sufficient to maintain a comfortable temperature, even during the very cold days we had during the end of the year (-10 degrees C min., < 0 degrees C average). We are very happy with the investment and we plan to review during spring whether the lateral windows will require the blinds as well. It was a pleasure to meet you and hope we see each other again this year. Best regards.
Mrs Rosa Alvarez, Caversham, Berkshire
*****
I had a very pleasant session with Joy, and choosing the blinds was made easy with her help. We both thought the same. I did not feel pressured, which makes a pleasant change in sales – and makes me more likely to buy.
Ms Julie Baker, Kingsheath, Birmingham
*****
Lots of choice, information and very friendly approach!
Mr Tom Stevenson, London SW14
*****
Joy has been very informative (& very knowledgeable) with all her products & very patient. Also introducing us to the Pirouette blinds for the lounge & dining room, which we had never even thought of or considered or even knew anything about! A very good idea & product. Food for thought!
Mrs Gill Straw, Solihull, West Midlands
*****
Many thanks for an excellent service & explaining the details of the various options in our case.
Mr P Stuart-Smith, Hallow, Worcestershire
*****
Joy was incredibly helpful & understood straight away exactly what we were looking for and why. Joy has created a quotation at the best price for us to consider and explained all the options clearly. Very well informed. Thank you.
Mrs Katie Harrap, Cheltenham, Gloucestershire
*****
A very pleasant experience, Joy was very helpful and informative. We were very happy with the result including the final price offer as returning customers.
Mr Derrick Swan, Tirley, Gloucestershire
*****
Joy has been extremely helpful explaining all about shutters to us – very informative and great being able to see an example of the shutters and discuss the pros and cons of wood v. vinyl.
Mrs Lynn Swift, Droitwich, Worcestershire
*****
I received the answers I wanted from the bank! so, thank you, the blinds will become a reality! I shall be delighted to see you when the blinds have been installed – hopefully just before Christmas – when we can raise a glass together. Thank you very much for your help and advice. I was very pleased to meet you.
Mrs June Newman, High Wycombe, Buckinghamshire
*****
Joy explained everything very clearly, so that I knew the reasons for having these blinds. She was very patient with me & I didn’t feel pressurised. I am very impressed with the blinds.
Ms Jayne Taylor, Wolverhampton, West Midlands
*****
Joy was very professional and knowledgeable and had a pleasant and relaxed manner about herself. Thanks for your time and professionalism.
Mr & Mrs Matthew Smith, Pershore, Worcestershire
*****
Our blinds are fitted and looking great. The conservatory has been transformed into a lovely sitting room and looks very cosy. The colour was the right choice and looks fab.
Mrs Rosemary Leftley, Uxbridge, Middlesex
*****
We were very impressed with the product and the flexibility it offers for both summer and winter use. Joy was very clear and thorough in her explanation of the various product and the merits of the power operated/manual varieties. All in all a very professional presentation that allowed us to make decision that are right for us.
Mr James Tyndall, London SE23
*****
Pleasant lady – set mind at rest re identity on first entering house. Well informed re features of blinds + carried demo models gave me an example of product that I was able to see in situ + feel. No hard sell whatsoever! All together excellent experience – all finance aspects explained comprehensively + details of fittings etc.
Mrs Elaine Vickers, Kingswinford, West Midlands
*****
Joy was very helpful. Everything I needed to know Joy answered it. Very polite and overall my experience was excellent. Would recommend.
Miss S Smith & Miss M Walker, Gloucestershire
*****
A good detailed design appointment conducted.
Mrs P Quick, Malvern, Worcestershire
*****
Joy was extremely helpful and explained how the shutters would attach and answered all of our questions. Very lovely lady who didn’t push us to purchase which we have experienced from other companies.
Mrs Emma Walker, Malvern Worcestershire
*****
Joy. Nothing too much trouble. Spent time with us. Complete knowledge of your product – resulting is us purchasing your blinds.
Mrs Judith Wallcroft, Droitwich, Worcestershire
*****
Just a note to let you know that the new roof blinds have dramatically improved our conservatory. We have also been very impressed with the service from yourself, office and fitter. Good luck for the future.
Mr & Mrs Blunt, Flackwell Heath, Buckinghamshire
*****
Very professional, everything was explained well and the best options to suit our needs was recommended. Thanks. Would recommend.
Ms L Danby
*****
Would just like to say a Big Thank You for such a great job on my new blinds. They have been fitted and look stunning. The fitter was very pleasant and punctual. Thank you for arranging everything and good luck for the future. It was a pleasure meeting you.
Mrs Wendy Parker, Prices Risborough, Buckinghamshire
*****
Thank you very much. The blinds are very nice. They transform the conservatory well after sunset. Kind regards.
Mr & Mrs Knowles, Hayes, Middlesex
*****
It was an absolute pleasure to have Joy in the house. She was a very nice person and did not pressurise us in any way. Thank you.
Mr & Mrs Christopher Beard, Gloucester, Gloucestershire
*****
Thanks for showing how the blinds work and helping me with colour.
Ms Natasha Henry, Gloucester, Gloucestershire
*****
Our conservatory roof blinds were fitted on the agreed date and once again, we are extremely pleased with the result. As before with the window blinds we have had lots of comments and we noticed how effective they were immediately. As previously mentioned, we will, without hesitation thoroughly recommend you.
Mrs Poole, Basingstoke, Hampshire
*****
Joy was polite and very knowledgeable about the business and different aspects of blinds in great detail. She showed me samples and explained what would suit my needs best. It was a great pleasure listening to her advice.
Mr Jonathan Giles, Littleworth, Worcestershire
*****
Joy showed me everything. Very helpful. Explained everything in detail – it was a pleasure meeting Joy.
Ms Elaine Young, London SE15
*****
We are very pleased with the products you have supplied in the past.
Mr Andy Ford, Stratford-on-Avon, Warwickshire
*****
Many thanks for the warm and efficient service. We are thrilled with the conservatory blinds, it has made such a difference to the room. It can now be used throughout the winter months. Many thanks again.
Mr Kenneth Cooper, Hereford, Herefordshire
*****
Very nice design of product with a good choice of colours, with good safety design for children.
Mr Kevin Welch, Cheltenham, Gloucestershire
*****
My blinds are now installed and working well. The installation went smoothly with absolutely no hassle. Thank you for your excellent service.
Mrs Ann Gravina, Marlow, Buckinghamshire
*****
Extremely helpful and knowledgeable. A good selection of fabrics & designs – I had conservatory blinds fitted approx. 10 years ago so have experience of you.
Mrs Mary Ireland, Stonehouse, Gloucestershire
*****
Joy was extremely easy to talk to. She was very informative & happy to answer any questions that we had. She has provided us with all the details we need to make an informed decision having given us advice and guidance. She was great to work with & was very patient with us which we really appreciated.
Mrs P Davighi-Edwards, Worcester, Worcestershire
*****
I am extremely pleased with every aspect of the blinds, i.e., colour, style, neatness and hope to enjoy them for many years to come. Thank you for all your help and advice.
Mrs Monica Clark, Uxbridge, Middlesex
*****
Joy was very friendly and knowledgeable and provided very detailed information about the product and services provided. I would highly recommend Joy.
Mr Mark Hammond, Malvern, Worcestershire
*****
I’m pleased with the result and with the speed, efficiency of your fitter. Thank you and your organisation for not letting too much light (glare) into my life.
Mr Thale, Uxbridge, Middlesex
*****
This is just a few lines to say that the installation of the blinds went very well. Your installer came and did the survey at exactly the time he said he would, in spite of the snow; and he came and fitted the blinds bang on time. He said he was coming at 8am and that’s precisely when he arrived. As you predicted the blinds have transformed the conservatory and it immediately felt warmer in there. The colour tint gives a warm glow to the roof that stops it being oppressive.
Mr & Mrs Daniel Bennett, Bracknell, Berkshire
*****
Very informative, calm & relax manner.
Mr Alan Mathewson, Broadwas, Worcestershire
*****
Our blinds have now been installed and have made a vast improvement to the conservatory. We are very pleased with the colour you helped us choose, and also how neat and tidy they look. Thank you for all your help and your professional but friendly approach. We will not hesitate to recommend anyone who would like new or replacement blinds installed at any time.
Mr & Mrs Allaway, Reading, Berkshire
*****
The blinds look good in the porch and were installed by Christmas. Many thanks for your time.
Mr & Mrs Chandler, Ascot, Berkshire
*****
Joy was very informative with regards to which blinds to have. Vast array of colours to choose from. Explained the benefits of roof blinds as energy saving etc. Very pleased with the consultation.
Mrs Caroline Wickham, Droitwich, Worcestershire
*****
Joy explained all the features of the products and was happy to answer our questions. Very thorough with everything and not at all pushy! Very pleasant experience.
Mrs S Smith, Worcester, Worcestershire
*****
Lovely professional lady. Gave us so much information and helpful pointers. Standard of product is excellent. Felt under no pressure, relaxed and pleasant presentation.
Mrs E McLellan, Kidderminster, Worcestershire
*****
Joy was very helpful and knowledgeable, answered all our questions with sound advice.
Mrs Kim Seymour, Birmingham, West Midlands
*****
Very happy with visit. Joy was very professional & friendly and I would feel comfortable buying from her.
Mrs Angie Wilkes, Worcester, Worcestershire
*****
Joy was very pleasant to meet & obviously talented & knew her subject well.
Mrs Susan Green, Kidderminster, Worcestershire
*****
Very pleasant lady. She was very helpful. What a lovely person – wish there were more people like Joy.
Mrs Angela Marafono, Hereford, Herefordshire
*****
Explained everything very well & answered all questions. Knew what she was selling. Very pleasant manner.
Mr & Mrs Kevin O’Hara, Worcester, Worcestershire
*****
Joy has been professional and informative. We have been very confused about what to do to make our conservatory feel like ‘home’ but Joy has helped us ‘visualise’ this new space.
Miss Donna Kedward, Cheltenham, Gloucestershire
*****
A very interesting experience. A great choice of blinds and excellent information from Joy, who was very friendly and efficient, answering all our queries. Joy coped very well in explaining the choices available to us. She also maintained her professional coolness in dealing with a whole series of frustrations brought about by our lack of wi-fi and poor mobile signals.
Mr & Mrs Ray Portman, Kidderminster, Worcestershire
*****
We found Joy to be a very pleasant person. She explained the product very well. She also gave us some good advice and helped us choose the right colour scheme for our room.
Mrs Susan Kench, Hereford, Herefordshire
*****
Professional and attentive, straight away I got a feeling that Joy wanted what was best for us and her suggestions were about what would be best for each window rather than trying to make the most money from the sale. Joy takes great pride in her service and is very experienced and knowledgeable, making the whole experience refreshingly easy and enjoyable. Thank you.
Miss Cherie-Anne Baxter, Worcester, Worcestershire
*****
Very professional and helpful.
Mr Steve Gillman, Droitwich, Worcestershire
*****
Joy was very professional in her approach and very personable. I do not generally like sales people visiting – but she made the experience pleasant + I do not feel pressurized to buy (which makes it more likely that I will at some stage even if not now). Very impressed with the product and Joy was happy to explain & demonstrate how all worked, etc.
Mrs Sue Williams, Worcester, Worcestershire
*****
Joy was a pleasant change from many sales people. She had time to talk rather than rushing through the process. Everything was explained about the blinds and questions from us were fully dealt with. We were given lots of choices.
Mr & Mrs G Williams, Hereford, Herefordshire
*****
Enjoyable, informative, comprehensive, illuminating.
Mr Peter Reilly, Droitwich, Worcestershire
*****
A very pleasant experience… Joy has a friendly, open was about her which makes the buying experience about as painless as it’s possible to be. I’d recommend this approach to anyone!
Mrs & Mrs Bill Krouwel, Hereford, Herefordshire
*****
I thought Joy was very efficient (knows her job!). Answered us very trustingly. Good job done thoroughly. Sincerely
Mrs Iris Smith, Birmingham, West Midlands
*****
Thank you very much Joy for the thoroughness in our blind problems and advice on colour. Interesting ‘Essays on Life’ etc.
Mr P Loveday, Cheltenham, Gloucestershire
*****
Joy arrived promptly & was exceptionally organised & knowledgeable about the products. Clear & precise details was given & design advice was welcomed.
Mrs McKenna, Hereford, Herefordshire
*****
Just to say Joy was a ‘joy’ to work with. She was extremely informative and made the whole process streamline and easy to understand. She was very patient too, which made us feel unpressured whilst making choices. Thank you Joy, it was a pleasure meeting with you and you are certainly an asset to your company.
Mrs Fiona Gray, Stourport-On-Severn, Worcestershire
*****
Joy arrived on time, has been very friendly & not pushy. She has given us the information we needed about the awning, how it’s made & used. She has given us advice but also helped to make decisions in a tactful way. She has managed to answer all our questions & not overpromised. She must have a Mary Poppins car!
Mrs Sara Roberts, Newent, Gloucestershire
*****
Joy understood immediately why I wanted blinds and didn’t waste my time trying to persuade me to another type although she did briefly outline the others which just helped me to decide. Very knowledgeable about the product.
Mr Gordon Reid, Worcester, Worcestershire
*****
Joy is very patient! Good variety of blinds + colours. Joy gave us several quotes to choose from + we didn’t feel pressurised into anything – the choice was ours. The pleated blinds are perfect for downstairs even if I did change my mind on the colours a few times!
Mrs Lynn Blackmore, Tewkesbury, Gloucestershire
*****
A great visit and service today. Exceeded our expectations. Very clear, thorough and thoughtful. Highly recommended.
Mr Mark Weaver, Cirencester, Gloucestershire
*****
Fantastic customer service. Very helpful. Brilliant product knowledge. Took the time to go through many options which was very helpful for me to decide on colour and other options. Thank you.
Mrs Lavinia Fidler, Usk, Monmouthshire
*****
Joy was exceptionally thorough and attended to my personal needs and preferences with ease. Joy is obviously a very skilled and methodical individual who appears to have a wonderful creative flair. I enjoyed the visit and she is wonderful company and a fascinating lady. Many thanks.
Ms Rachel Berney, Warwick, Warwickshire
*****
I have been so happy to be able to find blinds I actually like after always saying I’m not a blinds person. You took an interest in our home lives in general, not just our windows & trying to sell your products to us. You made me feel comfortable and have left me feeling confident with our choices. Thank you so much for making it a joy.
Mrs Melissa Gibbons, Halesowen, West Midlands
*****
A very professional and proficient visit. Joy is a lovely, friendly lady, helpful and does not adopt the hard sales approach, which is a refreshing change.
Mrs K Hall, Stourport-On-Severn, Worcestershire
*****
A very descriptive explanation of the facts & benefits of the product. No time wasting sales talk. No gimmicks. No fancy ‘discounts’. A pleasure to have Joy to visit & explain the products.
Ms Linda Jones, Cirencester, Gloucestershire
*****
Joy was very thorough and amazingly unphased by our many questions! All in all a very pleasant experience. Very satisfied and confident that this meeting will ensure a successful outcome. Let the fun commence!!
Mrs Sarah Hardy, Chepstow, Wales
*****
Joy was very informative about her products. Was able to show us blinds we hadn’t known we could have: a really good option for us. At all times Joy was friendly with a professional attitude. We liked the look of the product and when Joy showed us all the alternatives we could have it gave us even more choice that other companies. Joy was able to point us in the right direction and we had exactly what we wanted. We didn’t think we could have the style we wanted – because of her product knowledge we were able to. The installation team were great. Explained every step they would take & gave good advice on future care. At all stages very good communication. I can’t see how you could improve on the excellent service you have provided. We love our blinds.
Mrs Janice Parkes, Stourport-On-Severn, Worcestershire
*****
Painstaking care to produce what we required in a complicated situation. Do call in one day if you wish to see the blinds in action. They are impressive. Also we are delighted with the shutter installation. We can’t tell you how pleased we are with how well everything went. It’s been worth every penny. Best wishes.
Sir Peter de la Billiere, Ross On Wye, Herefordshire
*****